Strategic Credit & Collections Executive

Singtel; Kampung Malaysia Tambahan; Sur place; Confidentiel; Plein temps

Résumé du poste

Singtel KL Sudong MY Sdn Bhd is launching a Shared Services Centre in Kuala Lumpur and seeks a Credit Management Executive to strengthen corporate credit control, assess creditworthiness, and minimise risk. You will manage AR, liaise with customers, and support audit/compliance efforts.

You will work with the finance team to monitor collections, perform credit assessments, and drive process improvements in credit management. Prior experience in SAP HANA is a plus.

Qualifications

• Relevant experience in credit management, accounts receivable, collections, or financial operations.
• Knowledge of SAP HANA and reporting tools is a plus.
• Strong analytical and problem-solving skills to assess credit risks.
• Good written and verbal communication with customers and internal stakeholders.
• Proficiency in Excel for data analysis and reporting.

Responsabilités

• Manage corporate accounts receivable portfolio to support timely collections.
• Conduct credit assessments to evaluate customer creditworthiness per policies.
• Monitor outstanding accounts and follow up on overdue payments.
• Liaise with customers on payment matters and resolve billing disputes.
• Review overdue accounts and initiate appropriate collection actions.
• Collaborate with internal teams to resolve billing/pricing discrepancies.
• Assess and approve release of sales orders per credit policies.
• Coordinate service suspension/restoration as required.
• Lead debt review meetings with Sales to monitor balances.
• Prepare monthly AR ageing, operational, and management reports.
• Support audit queries and ensure compliance with policies and regs.
• Identify continuous improvement in credit processes.

Connaissances

Credit management

Accounts receivable

Collections

Financial operations

Analytical thinking

Problem solving

Communication (written & verbal)

Excel

Cross-functional collaboration

Adaptability

Outils

SAP HANA

Reporting tools

Description du poste

Singtel KL Sudong MY Sdn Bhd is launching a Shared Services Centre in Kuala Lumpur and seeks a Credit Management Executive to strengthen corporate credit control, assess creditworthiness, and minimise risk. You will manage AR, liaise with customers, and support audit/compliance efforts.

You will work with the finance team to monitor collections, perform credit assessments, and drive process improvements in credit management. Prior experience in SAP HANA is a plus.