Strategic Business Analyst & Process Improvement Lead

Go Capital Growth Sdn Bhd; Selangor; On-site; MYR 60,000 - 90,000; Full time

Job summary

Go Capital Growth Sdn Bhd in Malaysia is seeking a motivated and analytical Business Analyst to identify business needs, gather requirements, and collaborate closely with business stakeholders and technology teams to deliver effective solutions. You will analyze processes, drive continuous improvement, document requirements, and support projects through initiation to implementation.

The role requires a Diploma/Degree in a related field and 5–8 years of experience in Business Analysis, Product

Qualifications

• Diploma or Degree in Business, Information Technology, Computer Science, Finance, or a related field.
• 5 to 8 years of relevant experience in Business Analysis, Product Management, or Project Management.
• Proficiency in process mapping, workflow design, and technical documentation.

Responsibilities

• Engage with business stakeholders to understand pain points, gather system and business requirements, and translate them into clear functional specifications for technology teams.
• Analyze existing business processes, workflows, and operations to identify inefficiencies and opportunities for improvement.
• Prepare comprehensive Business Requirements Documents (BRD), process flows, user stories, and acceptance criteria.
• Act as a bridge between business units and development teams, facilitating discussions and ensuring aligned project goals across the development lifecycle.
• Support User Acceptance Testing (UAT), manage business feedback, and ensure final deliverables meet original business objectives.
• Track issues, changes, and requirements throughout the project, providing ongoing support and resolving post-implementation business issues.

Skills

Process mapping

Analytical thinking

Stakeholder management

Documentation

Communication

Agile/Scrum

Education

Diploma/Degree in Business, IT, CS or Finance

Tools

Excel

PowerPoint

Job description

Go Capital Growth Sdn Bhd in Malaysia is seeking a motivated and analytical Business Analyst to identify business needs, gather requirements, and collaborate closely with business stakeholders and technology teams to deliver effective solutions. You will analyze processes, drive continuous improvement, document requirements, and support projects through initiation to implementation.

The role requires a Diploma/Degree in a related field and 5–8 years of experience in Business Analysis, Product