Store Supervisor: Own Customer Experience & Team Growth

COTTON ON SINGAPORE PTE LTD; Kuala Lumpur; On-site; MYR 42,000 - 60,000; Full time

Benefits offered by this job

50% off Cotton On Group Brands

Wellness support 24/7

Discounts for you and your family

Returnity - Paid program for new_paren

Job summary

Cotton On Mid Valley Megamall in Malaysia is seeking a Retail Supervisor to support the Store Manager and lead a team to create great customer experiences while driving store outcomes.

You will own the store operations, execute brand direction, coach the team, spot trade opportunities, and advocate for community and company initiatives. This role offers growth across our brands and a chance to make a positive impact in the local and global Cotton On network.

Responsibilities

• Retail Supervisor supports the Store Manager and enable their team to create great experiences for our customer and drive business outcomes for their store.
• Own your store and focus on executing Brand direction across VM, trade actions, inventory processes and presentation
• Coach the team to work together in your store in partnership with your Store Management team
• Share feedback with your Manager and team to grow your store performance
• Bring your commercial eye to your department, spot trade opportunities, and find solutions to improve the customer experience and store results
• Embed customer excellence whilst growing store results through clear planning and direction
• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world
• Step-up and support your management team in the wider day-today running of the store as required
• It’s more than a job. It’s about making a positive difference in everything we do.

Job description

Cotton On Mid Valley Megamall in Malaysia is seeking a Retail Supervisor to support the Store Manager and lead a team to create great customer experiences while driving store outcomes.

You will own the store operations, execute brand direction, coach the team, spot trade opportunities, and advocate for community and company initiatives. This role offers growth across our brands and a chance to make a positive impact in the local and global Cotton On network.