Store Supervisor - FamilyMart Caltex Eco Ardence

QL Maxincome Sdn Bhd (FamilyMart); Shah Alam; On-site; MYR 28,000 - 42,000; Full time

Job summary

FamilyMart Caltex Eco Ardence is hiring a Store Supervisor to oversee daily store operations, stock management, and staff performance at the Eco Ardence location. The role requires coordinating with management to ensure policy compliance and excellent customer service.

The candidate should have SPM or equivalent retail exposure, plus clear Bahasa Malaysia and English communication. Willingness to relocate and work shifts, including weekends and public holidays, is essential.

Qualifications

• SPM qualification or relevant retail experience.
• Able to communicate clearly in Bahasa Malaysia and English.
• Preferably 1–2 years of experience in retail or customer service.

Responsibilities

• Ensure daily store operations adhere to company policies and standards.
• Forecast, plan, order and stock merchandise to keep shelves stocked.
• Manage store staff in retail operations to meet objectives.
• Promote professionalism of staff in retail operations.
• Guide and oversee store activities to maintain order.
• Deputies to manage the store in the absence of the Store Manager.
• Ensure store cleanliness, safety and housekeeping.
• Undertake other tasks as required by superiors.

Skills

Bilingual in Bahasa Malaysia & English

Customer service

Education

SPM qualification

Job description

Store Supervisor - FamilyMart Caltex Eco Ardence

Responsible to ensure daily store operations adhere to company policies and operating standards.

Forecast, plan, order and stock merchandise to ensure stocks availability at all times.

Ensures effective and economic use of staff retail operations department to achieve its objectives.

Promotes professionalism of staff in retail operation department.

To guide and ensure the system for overall store activities in good order.

Deputies to manage store in the absence of Store Manager.

To ensure store cleanliness, safety and housekeeping.

Undertakes other tasks as required by superiors.

Requirements

Possess at least an SPM qualification or have relevant retail experience.

Able to communicate clearly in both Bahasa Malaysia and English.

Preferably has 1–2 years of experience in retail or customer service.

Candidates without retail experience but with a positive working attitude are encouraged to apply.

Willing to work at retail outlets and relocate to other locations when required.

Able to work on a shift basis, including weekends and public holidays.

Possess own transport.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Store Supervisor?
• Which of the following types of qualifications do you have?
• Are you available for shift work?
• How would you rate your Bahasa Malaysia language skills?

FamilyMart is the world’s 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.

Registration No. 199601010973 (383322-D) | All Rights Reserved.

FamilyMart is the world’s 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.

Registration No. 199601010973 (383322-D) | All Rights Reserved.