Store Supervisor - FamilyMart Caltex Bukit Raja

QL Maxincome Sdn Bhd (FamilyMart); Klang City, Port Klang; On-site; MYR 42,000 - 66,000; Full time

Job summary

FamilyMart Malaysia, managed by QL Maxincome Sdn Bhd, is seeking a Store Supervisor for the Bukit Raja Caltex outlet. You will oversee daily store operations, ensure stock availability, and guide the team to meet service standards.

The role requires 1–2 years in retail, strong communication in BM and English, and willingness to work shifts including weekends. Owning transport is preferred.

Qualifications

• Minimum SPM qualification or relevant retail experience.
• Clear communication in Bahasa Malaysia and English.
• 1–2 years in retail or customer service.
• Willing to relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Must possess own transport.

Responsibilities

• Forecast, plan, order and stock merchandise to ensure stock availability.
• Oversee daily store operations and staff productivity to meet targets.
• Maintain store cleanliness, safety and housekeeping.
• Guide store activities and supervise deputies in absence of Store Manager.
• Promote professionalism within the retail operation team.

Skills

Customer service

Communication

Team leadership

Education

SPM qualification

Job description

Store Supervisor - FamilyMart Caltex Bukit Raja

Responsible to ensure daily store operations adhere to company policies and operating standards.

Forecast, plan, order and stock merchandise to ensure stocks availability at all times.

Ensures effective and economic use of staff retail operations department to achieve its objectives.

Promotes professionalism of staff in retail operation department.

To guide and ensure the system for overall store activities in good order.

Deputies to manage store in the absence of Store Manager.

To ensure store cleanliness, safety and housekeeping.

Undertakes other tasks as required by superiors.

Requirements

Possess at least an SPM qualification or have relevant retail experience.

Able to communicate clearly in both Bahasa Malaysia and English.

Preferably has 1–2 years of experience in retail or customer service.

Candidates without retail experience but with a positive working attitude are encouraged to apply.

Willing to work at retail outlets and relocate to other locations when required.

Able to work on a shift basis, including weekends and public holidays.

Possess own transport.

Supermarkets, Grocery & Petrol Retailing 1,001-5,000 employees

FamilyMart is the world’s 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.

Registration No. 199601010973 (383322-D) | All Rights Reserved.

FamilyMart is the world’s 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.

Registration No. 199601010973 (383322-D) | All Rights Reserved.