Store Supervisor - (FamilyMart Caltex SIP Sepang)

QL Maxincome Sdn Bhd (FamilyMart); Sepang; On-site; MYR 29,000 - 47,000; Full time

Job summary

FamilyMart Malaysia is seeking a Store Supervisor to oversee daily store operations, stock merchandise, and guide the retail team to maintain high service standards. The role requires clear communication in BM and English, 1–2 years in retail, and willingness to work shifts including weekends.

Candidates with positive attitudes and own transport are encouraged to apply. Relocation to different outlets may be required as part of the role.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably has 1–2 years of experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and standards.
• Forecast, plan, order and stock merchandise to ensure stock availability.
• Manage staff effectively to achieve department objectives.
• Promote professionalism among retail operation staff.
• Guide and ensure smooth store activities; Deputies to manage in the absence of Store Manager.
• Maintain store cleanliness, safety and housekeeping.
• Undertake other tasks as required by superiors.

Skills

Communication (BM & English)

Shift work

Relocation willingness

Own transport

Customer service experience

Education

SPM qualification

Job description

Store Supervisor - (FamilyMart Caltex SIP Sepang)

Responsible to ensure daily store operations adhere to company policies and operating standards.

Forecast, plan, order and stock merchandise to ensure stocks availability at all times.

Ensures effective and economic use of staff retail operations department to achieve its objectives.

Promotes professionalism of staff in retail operation department.

To guide and ensure the system for overall store activities in good order.

Deputies to manage store in the absence of Store Manager.

To ensure store cleanliness, safety and housekeeping.

Undertakes other tasks as required by superiors.

Requirements

Possess at least an SPM qualification or have relevant retail experience.

Able to communicate clearly in both Bahasa Malaysia and English.

Preferably has 1–2 years of experience in retail or customer service.

Candidates without retail experience but with a positive working attitude are encouraged to apply.

Willing to work at retail outlets and relocate to other locations when required.

Able to work on a shift basis, including weekends and public holidays.

Possess own transport.

FamilyMart is the world’s 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.

FamilyMart is the world’s 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.