Store Supervisor - FamilyMart Ctx Mayang Permai

QL Maxincome Sdn Bhd (FamilyMart); Seberang Perai; On-site; MYR 42,000 - 72,000; Full time

Job summary

QL Maxincome Sdn Bhd (FamilyMart) is seeking a capable Store Supervisor to oversee daily retail operations across outlets. You will manage stock planning, staff assignments and ensure adherence to company policies, while upholding service standards.

The role requires a basic SPM qualification with 1-2 years of retail experience, and flexibility to work shifts, including weekends and public holidays. Transport is preferred for relocation between locations.

Qualifications

• Requires SPM qualification and retail experience.
• Fluent in Bahasa Malaysia and English.
• 1-2 years in retail or customer service preferred.

Responsibilities

• Ensure daily store operations adhere to company policies and standards.
• Forecast, plan, order and stock merchandise to maintain stock availability.
• Optimize staff deployment for efficient retail operations.
• Promote professionalism among retail operation staff.
• Guide and ensure the system for all store activities is maintained.
• Deputies to manage the store in the absence of the Store Manager.
• Maintain store cleanliness, safety and good housekeeping.
• Undertake other tasks as required by superiors.

Skills

Leadership

Stock management

Communication

Staff supervision

Education

SPM qualification

Tools

POS

Job description

Responsible to ensure daily store operations adhere to company policies and operating standards.

Forecast, plan, order and stock merchandise to ensure stocks availability at all times.

Ensures effective and economic use of staff retail operations department to achieve its objectives.

Promotes professionalism of staff in retail operation department.

To guide and ensure the system for overall store activities in good order.

Deputies to manage store in the absence of Store Manager.

To ensure store cleanliness, safety and housekeeping.

Undertakes other tasks as required by superiors.

Requirements

Possess at least an SPM qualification or have relevant retail experience.

Able to communicate clearly in both Bahasa Malaysia and English.

Preferably has 1-2 years of experience in retail or customer service.

Candidates without retail experience but with a positive working attitude are encouraged to apply.

Willing to work at retail outlets and relocate to other locations when required.

Able to work on a shift basis, including weekends and public holidays.

Possess own transport.

FamilyMart is the world's 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.

Registration No. 199601010973 (383322-D) | All Rights Reserved.

FamilyMart is the world's 2nd largest convenience store chain with over 17,500 stores globally and more than 40 years of experience in convenience retailing. We aim to stay ahead of social trends and meet evolving lifestyle needs as a trusted provider to local communities.

FamilyMart Malaysia is managed by QL Maxincome Sdn Bhd, a subsidiary of QL Resources Berhad (listed on Bursa Malaysia). Our shared values focus on delivering quality food and creating positive experiences for all.

PDPA Notice: We are committed to protecting personal data in compliance with the Personal Data Protection Act (PDPA).

By QL Maxincome Sdn. Bhd.

Registration No. 199601010973 (383322-D) | All Rights Reserved.