Store Operations Supervisor - Inventory, KPIs & Team Lead

ECO-SHOP Marketing Berhad (Retail); Nilai; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Monthly performance incentive

Commission

Yearly performance bonus

On-going Training & Development

Health and wellness benefits

Job summary

Eco-Shop Marketing Berhad (Retail) seeks a Store Operations Manager to lead daily store activities at Aeon Nilai, Negeri Sembilan. You will supervise 10–15 staff, ensure stock accuracy, coordinate deliveries, and manage cash handling while maintaining high service standards.

The role requires SPM/Diploma/Degree, fluency in English and Bahasa Malaysia, and a background in retail with PIC experience preferred. Exciting incentives and career growth await.

Qualifications

• Must have at least SPM/Diploma/Degree.
• Proficient in English and Bahasa Malaysia.
• Skilled in staff management and team leadership.
• Familiar with operational processes like work scheduling and inventory management.
• Experience as PIC is an advantage.
• Willing to work at Eco-Shop in Aeon Nilai, Negeri Sembilan.
• Over 2 years in retail or similar industry.

Responsibilities

• Ensure accurate stock management by updating GTN and stock adjustments.
• Follow FIFO for stock storage and report issues to Area Manager.
• Oversee staff scheduling and monitor KPIs including sales targets and customer service.
• Coordinate overtime schedules and recruitment reporting to Area Manager.
• Lead 10–15 employees and manage daily tasks.
• Handle daily store operations including supplier deliveries, damaged goods, and cash handling.
• Complete administrative duties such as E-Ticketing for stock requests and portal feedback forms.
• Oversee store maintenance and safety equipment, and ensure cleanliness.
• Manage cash deposits and BJH daily reports with supervisor.

Skills

Staff management

Inventory management

Work scheduling

English

Bahasa Malaysia

Education

SPM/Diploma/Degree

Tools

E-Ticketing system

Inventory software

Job description

Eco-Shop Marketing Berhad (Retail) seeks a Store Operations Manager to lead daily store activities at Aeon Nilai, Negeri Sembilan. You will supervise 10–15 staff, ensure stock accuracy, coordinate deliveries, and manage cash handling while maintaining high service standards.

The role requires SPM/Diploma/Degree, fluency in English and Bahasa Malaysia, and a background in retail with PIC experience preferred. Exciting incentives and career growth await.