Store Operations Lead | Assistant Floor Manager

Segi Fresh - Retails; Dengkil; On-site; MYR 47,000 - 69,000; Full time

Benefits offered by this job

Medical

Miscellaneous allowance

Dental

Cashless Outpatient

Inpatient Insurance

Travelling & Phone allowances (Manager

Job summary

Segi Fresh - Retails is seeking a Floor Manager in Malaysia to oversee daily store operations for our fresh food retail network. You will lead a small team, handle receiving, stock accuracy, price updates, promotions, and cash handling while delivering excellent customer service.

The ideal candidate has supervisory experience in retail, basic computer skills, and a commitment to stability and career growth.

Qualifications

• Leadership and ability to supervise a team.
• Willingness to work shifts, weekends and public holidays.
• Basic computer literacy including MS Office.

Responsibilities

• Oversee daily store operations and ensure smooth business performance
• Manage receiving of goods and verify quantity and quality from suppliers
• Monitor stock levels including low stock, OOS, near expiry and expired items
• Conduct stock take, cycle count and stock adjustments when necessary
• Ensure accurate price updates and proper execution of weekly/monthly promotions
• Maintain store layout according to planogram and ensure shelves are fully stocked and organized
• Manage cash handling processes including opening float, closing counter and bank-in procedures
• Prepare and update daily sales and stock reports
• Handle damaged goods, returns and disposal according to company procedures
• Conduct regular floor walk to monitor store condition and staff performance
• Ensure overall store cleanliness and compliance with SOP

Skills

Leadership

Team supervision

Basic computer knowledge

Flexibility to work shifts

Tools

Microsoft Office

Job description

Segi Fresh - Retails is seeking a Floor Manager in Malaysia to oversee daily store operations for our fresh food retail network. You will lead a small team, handle receiving, stock accuracy, price updates, promotions, and cash handling while delivering excellent customer service.

The ideal candidate has supervisory experience in retail, basic computer skills, and a commitment to stability and career growth.