Store Manager

LC Waikiki; Ipoh; On-site; MYR 67,000 - 112,000; Full time

Job summary

LC Waikiki is seeking a Store Manager in Ipoh, Malaysia to lead the store team, drive sales, and uphold LC Waikiki standards. You will focus on excellent customer service, high visual merchandising standards, and cost-conscious store operations to maximize profitability.

The role requires a minimum of 4 years of managerial retail experience, strong financial awareness, and the ability to work in a multinational environment. Malaysian citizenship is required.

Qualifications

• Bachelor degree is a plus.
• Malaysian citizen only.
• Minimum 4 years of retail experience in managerial position.
• Strong financial awareness and cost management mindset.
• Excellent customer service and interpersonal skills.
• Sales-driven and results-oriented.
• Strong problem solving and planning abilities.
• Able to work in a multinational/multicultural environment.

Responsibilities

• Providing leadership for the store team and upholding LC Waikiki standards.
• Maximizing store productivity and profitability through commercial actions.
• Driving performance and growth with exceptional operational execution.
• Establishing outstanding customer service and satisfaction.
• Maintaining high standards of store layout and visual merchandising.
• Achieving sales targets, productivity per m2, and bottom-line profit objectives.
• Achieving internal audit performance targets.
• Controlling shrinkage and expenses while improving conversion rates.

Skills

Customer service

Interpersonal skills

Sales mindset

Problem solving

Organizational planning

Financial awareness

Multinational environment experience

Education

Bachelor Degree

Job description

LC Waikiki Retail Company is a leading fashion retail company with a turnover of $3 billion. LC Waikiki’s journey started in France in 1988, continuing after 1997 as a Turkish brand under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş.

Job Description:

• Providing leadership for the store team, implementing and tracking the LC Waikiki standards for the store and inspiring the team to achieve it
• Maximizing store productivity and commercial focus and take action to obtain the highest level of profitability of the store
• Driving performance and growth, through excellent operational and commercial execution
• Establishing amazing customer service and satisfaction
• Establishing and maintaining high standards of store layout and visual merchandising in line with the corporate standards
• Achievement of the given sales targets, productivity/m2, and bottom-line profit objectives
• Achievement of the agreed/given Internal Audit Performance
• Controlling the shrinkage rates and all expenses and improving the conversion rates

Requirements:

• Bachelor Degree is a plus
• Malaysian citizen only
• Minimum 4 years of retail experience in managerial position
• Able to demonstrate financial awareness and a commercial mind-set, continuously thinking of ways to drive sales, manage costs
• Marvelous customer service and interpersonal skills
• Consistently show ability to development, sales-driven and results-oriented
• The ability to solve problems, organize and plan
• The ability to work in a multinational/multicultural environment