Store Manager

LC Waikiki; George Town; On-site; MYR 78,000 - 156,000; Full time

Job summary

LC Waikiki in Penang, Malaysia invites an experienced Store Manager to lead the store team, implement and uphold LC Waikiki standards, and inspire the group to achieve excellence.

You will drive profitability through strong operations, excellent customer service, visual merchandising, and cost discipline, while achieving sales targets, monitoring productivity, and maintaining a multinational, high-service retail environment.

Qualifications

• Bachelor degree preferred.
• Strong leadership and people management.
• Financial awareness and sales mindset.
• Excellent customer service and interpersonal skills.
• Ability to work in a multinational environment.

Responsibilities

• Provide leadership for the store team and uphold LC Waikiki standards.
• Maximize store productivity and profitability.
• Drive performance through strong operations and commercial execution.
• Deliver amazing customer service and satisfaction.
• Maintain high standards of store layout and visual merchandising.
• Achieve sales targets, productivity/m2, and bottom-line profit.
• Meet internal audit performance targets.
• Control shrinkage and manage expenses while improving conversion rates.

Skills

Leadership

Financial awareness

Customer service

Interpersonal skills

Sales-driven

Problem solving

Organization & planning

Education

Bachelor's degree

Job description

LC Waikiki Retail Company is a leading fashion retail company with a turnover of $3 billion. LC Waikiki’s journey started in France in 1988, continuing after 1997 as a Turkish brand under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.Ş.

Job Description

• Providing leadership for the store team, implementing and tracking the LC Waikiki standards for the store and inspiring the team to achieve it
• Maximizing store productivity and commercial focus and take action to obtain the highest level of profitability of the store
• Driving performance and growth, through excellent operational and commercial execution
• Establishing amazing customer service and satisfaction
• Establishing and maintaining high standards of store layout and visual merchandising in line with the corporate standards
• Achievement of the given sales targets, productivity/m2, and bottom-line profit objectives
• Achievement of the agreed/given Internal Audit Performance
• Controlling the shrinkage rates and all expenses and improving the conversion rates

Requirements

• Bachelor Degree is a plus
• Malaysian citizen only
• Minimum 4 years of retail experience in managerial position
• Able to demonstrate financial awareness and a commercial mind-set, continuously thinking of ways to drive sales, manage costs
• Marvelous customer service and interpersonal skills
• Consistently show ability to development, sales-driven and results-oriented
• The ability to solve problems, organize and plan
• The ability to work in a multinational/multicultural environment