Store Assistant

LEE TAT LEE ENTERPRISE SDN BHD; West Coast Division; On-site; MYR 20,000 - 31,000; Full time

Job summary

LEE TAT LEE ENTERPRISE SDN BHD is seeking a Store Assistant to join our Penampang, Sabah store. This full-time role focuses on delivering excellent customer service, processing transactions at the checkout, and keeping the store tidy and well-stocked for a positive shopping experience.

You will be the face of our brand, helping customers, restocking shelves, and supporting the team to meet sales targets. Flexibility to work retail hours, including weekends and holidays, is required.

Qualifications

• Previous retail or customer service experience is preferred but not essential.
• Strong communication skills to interact with customers and colleagues.
• Friendly, outgoing personality with a passion for helping others.
• Ability to work as part of a team and support colleagues.
• Attention to detail and organisational skills to maintain store standards.

Responsibilities

• Providing friendly, knowledgeable, and efficient customer service to all shoppers
• Assisting customers with product selection and answering inquiries about our merchandise
• Processing customer transactions accurately at the checkout
• Restocking shelves and displays with merchandise in a neat and organised manner
• Maintaining store cleanliness and tidiness throughout the sales floor and storage areas
• Monitoring stock levels and alerting management to items that require replenishment
• Handling and organising incoming deliveries and stock items
• Following company policies and standard operating procedures at all times
• Supporting the store team in achieving sales targets and promotional objectives
• Responding to customer complaints professionally and escalating issues to management where necessary

Skills

Customer service

Communication

Teamwork

Reliability & punctuality

Flexibility

Job description

About us

LEE TAT LEE ENTERPRISE SDN BHD is a dynamic retail company committed to delivering exceptional customer experiences and high-quality products to our valued customers. We pride ourselves on maintaining strong community connections and creating a welcoming environment for both our customers and team members. Our retail operations are built on principles of professionalism, reliability, and customer-centric service.

About the role

We are seeking a Store Assistant to join our retail team in Penampang, Sabah. This is a full-time position that plays a vital role in delivering outstanding customer service and maintaining smooth daily operations within our store. As a Store Assistant, you will be the face of our brand, supporting customers and ensuring our store remains an inviting and well-organised space. This role is essential to creating a positive shopping experience and directly contributes to the success of our retail operations.

What you'll be doing

Providing friendly, knowledgeable, and efficient customer service to all shoppers

Assisting customers with product selection and answering inquiries about our merchandise

Processing customer transactions accurately at the checkout

Restocking shelves and displays with merchandise in a neat and organised manner

Maintaining store cleanliness and tidiness throughout the sales floor and storage areas

Monitoring stock levels and alerting management to items that require replenishment

Handling and organising incoming deliveries and stock items

Following company policies and standard operating procedures at all times

Supporting the store team in achieving sales targets and promotional objectives

Responding to customer complaints professionally and escalating issues to management where necessary

What we're looking for

Previous retail or customer service experience is preferred but not essential for enthusiastic candidates

Strong communication skills with the ability to interact professionally with customers and colleagues

A friendly, outgoing personality and genuine passion for helping others

Ability to work as part of a team and support colleagues to achieve common goals

Attention to detail and organisational skills to maintain store standards

Physical capability to lift and carry merchandise, and stand for extended periods

Reliability and punctuality with a strong work ethic

Willingness to follow instructions and adhere to company policies and procedures

Flexibility to work retail hours, including weekends and public holidays as required

Basic numeracy skills for handling cash transactions accurately

What we offer

We are committed to supporting the development and wellbeing of our team members. We offer competitive remuneration, a positive and supportive work environment, and opportunities for career progression within our retail operations. We believe in recognising and rewarding hard work, and we provide our staff with ongoing training and development to enhance their skills and knowledge. We foster a culture of teamwork and mutual respect, where every team member's contribution is valued. Work schedules are structured to balance operational needs with team member wellbeing, and we are open to discussing flexible arrangements where possible.