Sr. Technology/Infrastructure Program Manager

Dell Technologies Inc.; Cyberjaya; Vor Ort; MYR 300.000 - 500.000; Vollzeit

Zusammenfassung

Dell Technologies in Cyberjaya is seeking a Sr. Technology/Infrastructure Program Manager to lead large-scale GenAI infrastructure deployments in customer data centers, driving end-to-end delivery and governance.

You will coordinate with the PMO, account teams, delivery partners, and executives, providing strategic advisory and ensuring on-site execution to align with ROI-driven objectives. The role requires deep program management expertise, hands-on data center experience, and strong English

Qualifikationen

• 12-15 years of experience managing large, complex technology projects involving program-level hardware infrastructure implementations in customer data centers.
• Extensive experience in managing large-scale hardware and infrastructure deployments/programs.
• Demonstrated previous experience delivering large-scale, high-value IT infrastructure deployments.

Aufgaben

• Lead the delivery of cutting-edge, large-scale GenAI infrastructure programs directly enabling customers' AI strategies.
• Work with the PMO, Account team, customer resources, delivery partner resources, and executive stakeholders to develop and execute comprehensive implementation plans.
• Hold overall delivery ownership and accountability across all teams, resources, and partners involved in delivering complex Gen AI infrastructure deployments.
• Provide strategic and advisory consultation to customers, drive business outcomes and shape the future of AI infrastructure at scale.
• Pre-deal engagement to be fully immersed with customer stakeholders, internal order status, and potential issues before the project kicks off.
• End-to-end delivery ownership across rack-build and test, logistics, deployment, test, and handover.
• Partner management with delivery partners for all relevant aspects of the solution.
• Executive stakeholder management with internal and customer communications.
• Program governance to maintain strong governance with pragmatism and agility.
• On-site presence in the datacenter to ensure delivery quality.
• Installation & acceptance oversight of capitalized equipment and enterprise systems.
• Strategic consultation to drive business outcomes.
• Quality assurance across all project deliverables.
• Cross-functional alignment to achieve end-state solution and advise on risks and opportunities.
• Cost & investment management across technology and resources.
• Dependency & risk management with a consistent program approach.

Kenntnisse

Program management

Executive stakeholder management

Delivery ownership

Strategic advisory

Cross-functional coordination

Jobbeschreibung

Sr. Technology/Infrastructure Program Manager

Dell Technologies offers the world's broadest AI infrastructure portfolio, operating with a comprehensive partner ecosystem. We are looking for candidates to support our largest customer AI deployments. In this role, you will run large-scale GenAI Infrastructure deployments in customer data centers. The Professional Services Organization Technical Program Management Office (PMO) helps organizations optimize data center design and accelerate time-to-value in their AL transformation, ensuring seamless integration with ROI-driven deployments.

Join us to do the best work of your career and make a profound social impact as a Sr. Technology/Infrastructure Program Manager on our Consulting team.

Responsibilities

What you’ll achieve:

• Lead the delivery of cutting-edge, large-scale GenAI infrastructure programs directly enabling customers' AI strategies.


• Work with the Project Management Office, Account team, customer resources, delivery partner resources, and executive stakeholders to develop and execute comprehensive implementation plans.


• Hold overall delivery ownership and accountability across all teams, resources, and partners involved in delivering complex Gen AI infrastructure deployments.


• Provide strategic and advisory consultation to customers, drive business outcomes and shape the future of AI infrastructure at scale.

You will:

• Pre‑deal engagement – Engage before deal closure and order placement to be fully immersed with customer stakeholders, internal order status, and potential issues before the project kicks off.


• End‑to‑end delivery ownership – Own delivery across rack‑build and test, logistics, deployment, test, and handover.


• Partner management – Manage Dell Technologies' delivery partners for all relevant aspects of the solution.


• Executive stakeholder management – Lead executive‑level stakeholder communications and relationship management, both internally and with the customer.


• Program governance – Maintain strong program governance coupled with pragmatism and agility.


• On‑site presence – Maintain regular on‑site presence in the datacenter.


• Installation & acceptance oversight – Oversee performance of installation and client acceptance of capitalized equipment, enterprise software systems, or system integration projects and engagements.


• Strategic consultation – Provide strategic and advisory consultation to the customer, driving the business outcome.


• Quality assurance – Ensure quality service and operational performance across all project deliverables.


• Cross‑functional alignment – Focus the customer and cross‑functional teams on working together to achieve the end‑state solution, driving the business outcome and vision while advising the customer on risks and opportunities.


• Cost & investment management – Effectively allocate and manage costs and investments for technology and resources across the program.


• Dependency & risk management – Inform, manage, report, and practice mitigation, avoidance, and acceptance of dependency and impact management via a consistent program approach and communications.

Qualifications

Take the first step towards your dream career

Essential Requirements

• 12-15 years of experience managing large, complex technology projects involving program‑level hardware infrastructure implementations in customer data centers.


• Extensive experience in managing large‑scale hardware and infrastructure deployments/programs.


• Demonstrated previous experience delivering large‑scale, high‑value IT infrastructure deployments.


• Ability to understand and articulate the key components of HPC and GenAI infrastructure deployments to


• Hands‑on experience in the data center, whether in current role or in an appropriately recent timeframe.

Program Management

• Strong experience in program management including planning, senior management interfacing, influencing, and negotiating with customers and various project stakeholders.


• Experience managing subcontracted parties such as cabling and liquid cooling suppliers and others.

Location & On‑site Requirements

• Most projects will be physically deployed and high amount of on‑site time in data centers during planning phases.

Language:

• English – Upper Business level in Speaking, Writing & Reading.

Desirable Requirements

• Experience deploying, or managing deployment of, large‑scale structured cabling in data centers.


• Experience, or at least understanding, of direct liquid cooling solutions in data centers.


• Previous experience or exposure to NVIDIA GPU products.


• PMI certified experience applying Six Sigma methodology.


• Advanced knowledge of business/technology transformation programs.

About Us

Who We Are

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