Sr IT Engineer (Data Services)

Micron Technology; Batu Kawan; On-site; MYR 44,640 - 89,280; Full time

Job summary

Micron Technology in Batu Kawan, Malaysia is seeking a Database Operations Specialist to provide L2 support, manage databases, and ensure service level agreements are met. The ideal candidate holds a Bachelor’s or Master’s degree in Computer Science or a related field and has hands-on experience with Microsoft SQL Server, Oracle Database, and various operating systems. Effective communication skills and the ability to work flexible shifts are essential. Join us in optimizing our database systems and delivering high-quality operational support.

Qualifications

• Bachelor's or Master's degree in Computer Science, Electrical & Electronics, or related fields.
• Hands-on experience in Microsoft SQL Server, Oracle Database, Linux, and Windows.
• Effective oral and written communication skills.
• Flexibility to work in shifts.

Responsibilities

• Provide L2 support for database operations.
• Participate in major incidents and ensure SLA compliance.
• Install and upgrade database systems as necessary.
• Diagnose and resolve database errors.
• Monitor database performance and prevent issues.

Skills

Microsoft SQL Server

Oracle Database

Linux

Windows operating systems

Java

PowerShell

Python

Effective communication

Flexible to work on shifts

Education

Bachelor’s or Master’s degree in Computer Science or related fields

Job description

Our vision is to transform how the world uses information to enrich life for all.

Responsibilities

• Provide L2 support in incident, request, change and problem management related to database operations.
• Provide operational support covering 24/7 and participate in Major incidents.
• Ensure SLA for incidents and service requests are met with high quality of work.
• Ensure critical metrics, such as breach case target, MTTR and first level resolution target are met.
• Install and upgrade database systems, apply patches and implement changes when required.
• Diagnose and resolve database errors ensuring high availability of database systems.
• Manage databases access, backups and ensure compliance to database and security standards.
• Monitor database performance proactively and perform analysis of cases to prevent recurring issues.
• Review and improve database monitoring when required.
• Develop processes and operation procedures.
• Build and manage database reports, visualizations, and dashboards related database operations.

Requirements

• Bachelor’s, Master’s degree or equivalent experience Computer Science, Electrical & Electronics/Computer/Software Engineering, Information Systems or related fields.
• Good understanding and hands‑on experience in Microsoft SQL Server, Oracle Database, Linux and Windows operating systems, programming and scripting languages such as Java, PowerShell and Python.
• Effective oral and written communication skills.
• Flexible to work on any shift.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.