Senior Engineer, Database Service

Singtel; Kuala Lumpur; On-site; Confidential; Full time

Job summary

Singtel is looking for a Senior Engineer, Database Service in Kuala Lumpur. This role requires expertise in database administration including Oracle, MSSQL, MySQL, and more. Responsibilities include operational support, performance monitoring, and managing database changes.

The ideal candidate will have a Bachelor's degree in Computer Science and at least 3 years of experience in database management. Key skills include troubleshooting, performance tuning, and ensuring database security and continuity.

Qualifications

• Minimum of 3 years experience with Oracle, MS SQL, MySQL, EDB, PostgreSQL, and MongoDB.
• Experience in database patching, backup and recovery, and excellent troubleshooting skills.
• Strong analytical skills for solving database-related problems.

Responsibilities

• Provide operational database support for Oracle and other databases.
• Monitor database performance and implement corrective measures.
• Manage database changes and ensure service continuity.

Skills

Oracle Databases

MSSQL

MySQL

PostgreSQL

MongoDB

Troubleshooting

Performance Tuning

Database Administration

Education

Bachelor's Degree in Computer Science or equivalent

Tools

Oracle RAC

Azure

Job description

The Senior Engineer, Database Service is responsible for day‑to‑day operational aspects of database administration across On‑Prem and Cloud/Azure. The role covers Oracle (11g,12c,19c) including RAC & Non‑RAC, as well as other database languages such as MSSQL, SQLMI, MySQL, PostgreSQL, Mongo and respective clusters.

Make An Impact By

• Provide 1st and 2nd level operational database support on functions associated with maintenance of Oracle Server databases plus MSSQL/SQLMI/MYSQL/POSTGRES/Mongo cluster/standalone onprem/cloud including administration, performance, security & hardening, backup, dataguard configuration and maintenance, reporting, and recovery procedures.
• Assist and respond promptly to incident, investigate & provide permanent resolution of incidents escalated.
• Manage database changes through change request process & provide status reports to the relevant parties.
• Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve.
• Perform regular security patching for the DBs including RAC/Cluster db.
• Handle service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Manage / maintain & optimise Oracle DB space including tablespaces, ASM & database FS, periodic rebuild to defragment.
• Manage DB access and create, change, delete user accounts as per request following security guidelines.
• Monitor and maintain database backups.
• Create and maintain database related documents including asset, SOP etc.
• Review & perform application and core db deployments.
• Audit related hardening & support.
• Prompt 24x7 support and prepared to be on standby mode whenever needed.

Skills For Success

• Minimum Bachelor Degree in Computer Science or equivalent.
• Added advantage if have additional certification like Oracle/MSSQL/MYSQL/EDB/Postgres/Mongo Professional Certification.
• Minimum 3 years and above experience in Oracle (Standalone + RAC /Cluster) plus work experience on MS SQL / MYSQL / EDB / Postgres / MongoDB.
• Experience in performing database patching, backup & recovery as well as excellent troubleshooting and performance tuning skill is a must (including cluster architecture).
• Implement and manage DR, audit, backup & monitoring of DBs.
• Strong analytical skills for problem-solving database‑related issues.