Sr Business Process Analyst

21 DexCom Malaysia Sdn Bhd; Penang; On-site; MYR 60,000 - 120,000; Full time

Job summary

Dexcom Corporation in Malaysia is seeking a highly skilled Manufacturing Business Process Analyst to join our team. This role focuses on coordinating production control activities, applying LEAN practices, and driving end-to-end process improvements across manufacturing operations.

You will partner with production managers and engineers, leverage data analytics tools like SQL and Power BI, and lead initiatives that improve efficiency, quality, and audit readiness.

Qualifications

• Strong analytical and problem-solving skills with focus on data accuracy.
• Process-centric, data-driven mindset to drive structured improvements.
• Experience with manufacturing and data systems to boost performance.
• Proficiency in digital tools to enhance decision-making in operations.
• Team-oriented with collaboration across production and engineering.

Responsibilities

• Manufacturing Control & Governance champion; analyse production metrics and drive improvements.
• Continuous Improvement & Innovation using Lean, Six Sigma; lead cross-functional projects.
• Manage material & inventory workflows; maintain min/max levels and audits.

Skills

Analytical mindset

Data-driven

Process improvement

Lean Six Sigma

Cross-functional collaboration

Education

Bachelor’s degree in Manufacturing, Industrial Engineering, Supply Chain Management, or related field

Tools

EBS

CAMSTAR

APEX

SQL

Power BI

Tableau

Python

VBA

Job description

Dexcom Corporation

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Job Summary

We are looking for a highly skilled and detail-oriented Manufacturing Business Process Analyst to join our team. This role demands strong analytical capabilities, sound business acumen, and the ability to effectively coordinate production control activities. The successful candidate will collaborate closely with production managers, engineers, and key stakeholders to drive process improvements and ensure seamless manufacturing operations. A strong foundation in LEAN manufacturing, coupled with an innovative and digital-first mindset, is essential for success in this position.

Key Responsibilities

• Manufacturing Control & Governance Champion a business process-centric approach by analysing production rates, quality metrics, and performance indicators to identify trends and improvement opportunities. Develop structured models and frameworks that translate data into actionable insights, recommendations, and measurable outcomes. Lead coordination across interdependent functions to ensure production targets are met efficiently and sustainably. Streamline end-to-end (E2E) manufacturing processes and implement direct labour (DL) resource optimization strategies. Ensure all manufacturing activities comply with industry standards and regulatory requirements. Collaborate cross-functionally with production managers, engineers, and stakeholders to embed process discipline and operational excellence. Apply a data-driven mindset to strengthen governance, control, and decision-making. Work cross-functionally to uphold audit readiness across all operations.
• Continuous Improvement & Innovation Plan, execute, and sustain process improvement initiatives using methodologies such as Lean and Six Sigma. Map and evaluate existing processes, identify root causes of inefficiencies, and implement re-engineering techniques to enhance performance and product quality. Lead and facilitate cross-functional project teams to drive improvement initiatives aligned with business goals. Define and track key performance indicators (KPIs) to measure process effectiveness and identify future opportunities. Conduct cost-benefit analyses to support investment decisions and process changes. Deliver training and presentations on process improvement tools, fostering a culture of structured problem-solving and ownership. Integrate LEAN principles and digital tools to drive operational excellence and innovation. Evaluate and adopt emerging technologies to support process optimization and risk mitigation.
• Tasks assigned by managers Material & Inventory Management Design and manage efficient, process-driven workflows for raw materials, sub-assemblies, finished goods, and chemicals. Standardize and monitor kitting and backflush processes to ensure accuracy and timeliness. Define and maintain optimal min/max inventory levels, enabling automated replenishment based on real-time data. Oversee secondary inventory systems for chemicals and bulk materials, ensuring traceability and regulatory compliance. May lead periodic inventory audits and reconciliation efforts to support operational planning and accuracy.

Qualifications (Preferred Skills & Mindset)

• Strong analytical and problem-solving skills, with a focus on process integrity, data accuracy, and operational efficiency.
• Proven ability to apply a process-centric and data-driven mindset in a manufacturing environment to drive structured improvements.
• Proficiency in manufacturing and data systems such as EBS, CAMSTAR, APEX, SQL, and data analytics platforms (e.g., Power BI, Tableau); experience with software programming or scripting (e.g., Python, VBA) is a strong advantage.
• Demonstrated experience in leveraging digital tools to enhance manufacturing performance and decision-making.
• Comfortable working in a fast-paced, collaborative environment with a continuous improvement mindset.
• Bachelor’s degree in Manufacturing, Industrial Engineering, Supply Chain Management, or a related field.

Hiring Process and Diversity

At Dexcom, we are committed to providing a fair and inclusive recruitment process, and welcome candidates of all genders and gender identities to apply. If any wording in this description appears unintentionally gendered or exclusionary, please be assured this is not intentional. Should a reasonable accommodation be necessary to aid a disability, requests should be sent to Dexcom Talent Acquisition at [e-mail].

AI in Hiring Notice

We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

About Dexcom

Since 1999, Dexcom has simplified and revolutionized diabetes management, positively impacting millions worldwide. At Dexcom, we're more than just a medical device company; we're a collective of visionary thinkers, trailblazers, and problem solvers. Our mission transcends the ordinary. We aim to revolutionize healthcare, one groundbreaking technology at a time.