Sr Business Process Analyst

Dexcom; George Town; Presencial; MYR 60.000 - 100.000; Jornada completa

Descripción de la vacante

Dexcom is seeking a Manufacturing Business Process Analyst to join our global operations. The role emphasizes LEAN methods, data-driven governance, and cross-functional coordination to optimize production control and improve product quality.

You will work with production managers, engineers, and stakeholders to drive continuous improvement initiatives, standardize workflows, and ensure audit readiness across operations. Strong analytic and technical skills are essential.

Formación

• Strong analytical and problem-solving skills with focus on data accuracy and process integrity.
• Experience applying Lean Six Sigma methodologies to manufacturing processes.
• Proficiency with manufacturing and data systems (EBS, CAMSTAR, APEX) and data analytics tools (Power BI, Tableau).
• Experience with programming or scripting (Python, VBA) is a plus.
• Bachelor’s degree in Manufacturing, Industrial Engineering or related field.

Responsabilidades

• Analyse production rates, quality metrics, and performance indicators to identify trends and improvement opportunities.
• Develop models and frameworks translating data into actionable insights and measurable outcomes.
• Coordinate cross-functional activities to meet production targets efficiently.
• Streamline end-to-end manufacturing processes and optimize direct labour resources.
• Ensure compliance with industry standards and regulatory requirements.
• Embed process discipline and operational excellence across functions.
• Apply data-driven governance to strengthen decision-making and audit readiness.
• Lead cross-functional project teams for improvement initiatives.

Conocimientos

Analytical skills

Problem solving

Lean manufacturing

Power BI

Tableau

SQL

Python

VBA

CAMSTAR

APEX

EBS

Educación

Bachelor’s degree in Manufacturing, Industrial Engineering, Supply Chain Management, or related field

Herramientas

Power BI

Tableau

SQL

CAMSTAR

APEX

EBS

Python

VBA

Descripción del empleo

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Job Summary:

We are looking for a highly skilled and detail-oriented Manufacturing Business Process Analyst to join our team. This role demands strong analytical capabilities, sound business acumen, and the ability to effectively coordinate production control activities. The successful candidate will collaborate closely with production managers, engineers, and key stakeholders to drive process improvements and ensure seamless manufacturing operations. A strong foundation in LEAN manufacturing, coupled with an innovative and digital-first mindset, is essential for success in this position.

Key Responsibilities

Manufacturing Control & Governance

• Champion a business process-centric approach by analysing production rates, quality metrics, and performance indicators to identify trends and improvement opportunities.
• Develop structured models and frameworks that translate data into actionable insights, recommendations, and measurable outcomes.
• Lead coordination across interdependent functions to ensure production targets are met efficiently and sustainably.
• Streamline end-to-end (E2E) manufacturing processes and implement direct labour (DL) resource optimization strategies.
• Ensure all manufacturing activities comply with industry standards and regulatory requirements.
• Collaborate cross-functionally with production managers, engineers, and stakeholders to embed process discipline and operational excellence.
• Apply a data-driven mindset to strengthen governance, control, and decision-making.
• Work cross-functionally to uphold audit readiness across all operations

Continuous Improvement & Innovation

• Plan, execute, and sustain process improvement initiatives using methodologies such as Lean and Six Sigma.
• Map and evaluate existing processes, identify root causes of inefficiencies, and implement re-engineering techniques to enhance performance and product quality.
• Lead and facilitate cross-functional project teams to drive improvement initiatives aligned with business goals.
• Define and track key performance indicators (KPIs) to measure process effectiveness and identify future opportunities.
• Conduct cost-benefit analyses to support investment decisions and process changes.
• Deliver training and presentations on process improvement tools, fostering a culture of structured problem-solving and ownership.
• Integrate LEAN principles and digital tools to drive operational excellence and innovation.
• Evaluate and adopt emerging technologies to support process optimization and risk mitigation.
• Tasks assigned by managers

Material & Inventory Management

• Design and manage efficient, process-driven workflows for raw materials, sub-assemblies, finished goods, and chemicals.
• Standardize and monitor kitting and backflush processes to ensure accuracy and timeliness.
• Define and maintain optimal min/max inventory levels, enabling automated replenishment based on real-time data.
• Oversee secondary inventory systems for chemicals and bulk materials, ensuring traceability and regulatory compliance.
• May lead periodic inventory audits and reconciliation efforts to support operational planning and accuracy.

Qualifications (Preferred Skills & Mindset)

• Strong analytical and problem-solving skills, with a focus on process integrity, data accuracy, and operational efficiency.
• Proven ability to apply a process-centric and data-driven mindset in a manufacturing environment to drive structured improvements.
• Proficiency in manufacturing and data systems such as EBS, CAMSTAR, APEX, SQL, and data analytics platforms (e.g., Power BI, Tableau); experience with software programming or scripting (e.g., Python, VBA) is a strong advantage.
• Demonstrated experience in leveraging digital tools to enhance manufacturing performance and decision-making.
• Comfortable working in a fast-paced, collaborative environment with a continuous improvement mindset.
• Bachelor’s degree in Manufacturing, Industrial Engineering, Supply Chain Management, or a related field.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

AI in Hiring Notice:

We may use AI supported tools to help make our hiring process more efficient, consistent, and accessible for candidates around the world. All hiring decisions are made by people.

At Dexcom, we are committed to providing a fair and inclusive recruitment process, and welcome candidates of all genders and gender identities to apply. If any wording in this description appears unintentionally gendered or exclusionary, please be assured this is not intentional.

Should a reasonable accommodation be necessary to aid a disability, requests should be sent to Dexcom Talent Acquisition at [e-mail].