Specialist - Reinsurance 4B

Genpact Pharmalink; Selangor; Hybrid; MYR 42,000 - 65,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Genpact Malaysia seeks a Claims Analyst to review and analyze insurance and reinsurance claims, verify policy details, and determine eligibility. You will collaborate with clients, agents, and adjusters to keep stakeholders informed and ensure accuracy.

The role emphasizes thorough documentation, compliance, and high-quality customer service, with opportunities to leverage data analytics and risk-management skills. Hybrid work model in Malaysia. Proactive fraud detection is valued.

Qualifications

• Bachelor's degree in Actuarial Science, Economics, Finance, Risk Management and Insurance, or Statistics.
• AIC certification (Associate in Claims) and CFE certification are advantageous.
• Strong data analytics, risk assessment, and attention to detail.

Responsibilities

• Review and analyze insurance and reinsurance claims to ensure accuracy and completeness.
• Verify policy information, coverage details, and claim eligibility.
• Investigate claim validity and process claims efficiently while adhering to company policies.
• Communicate with clients, insurance agents, and adjusters to provide updates on claim status and resolution.
• Maintain detailed and accurate records of claims for documentation and compliance purposes.
• Identify potential fraudulent claims and assist with audits or investigations.
• Deliver high-quality customer service to claimants and internal stakeholders, ensuring timely resolution.

Skills

Data Analytics

Insurance

Lean Six Sigma

Property & Casualty Insurance

Reinsurance

Total Quality Management

Education

Actuarial Science

Economics

Finance

Risk Management and Insurance

Statistics

Job description

Ready to turn bold ideas into real-world impact?

At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.

Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities: Review and analyze insurance and reinsurance claims to ensure accuracy and completeness. Verify policy information, coverage details, and claim eligibility.

Investigate claim validity and process claims efficiently while adhering to company policies. Communicate with clients, insurance agents, and adjusters to provide updates on claim status and resolution. Maintain detailed and accurate records of claims for documentation and compliance purposes.

Identify potential fraudulent claims and assist with audits or investigations as required. Deliver high-quality customer service to claimants and internal stakeholders, ensuring timely resolution.

Qualifications

Bachelors

• Actuarial Science, Bachelors
• Economics, Bachelors
• Finance, Bachelors
• Risk Management and Insurance, Masters
• Statistics

Certifications

Associate in Claims (AIC) - The Institutes (USA)

The Institutes (USA), Certified Fraud Examiner (CFE) - ACFEACFE

Required Skills

Data Analytics, Insurance, Lean Six Sigma (LSS), Property & Casualty Insurance, Reinsurance, Total Quality Management (TQM)

Language

Bahasa Indonesia (Required)

Language Proficiency -

Proficient - C2

Master Skill List -

Reinsurance

Remote Type -

Hybrid

Work Shift -

Flex Time (Malaysia)

Job Type

Regular

Why join Genpact?

• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands‑on experience, mentorship, and world‑class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.