Solutions Engineer — Managed Services & Cloud Ops

Enfrasys Group; Petaling Jaya; On-site; MYR 45,000 - 89,000; Full time

Job summary

Enfrasys Group is seeking a motivated professional for Consulting & Managed Services in Malaysia. You will implement baseline configurations, perform L1 diagnostics, and monitor daily health checks. You will coordinate with customers, prepare technical updates, and support senior engineers and architects with documentation and deployment artifacts.

The role emphasizes collaboration, adherence to SOPs, and ongoing learning through vendor partnerships and Microsoft technologies.

Qualifications

• Bachelor’s degree in computer science or information technology (fresh graduates welcome).
• Experience in enterprise or SI environment; Microsoft experience preferred.

Responsibilities

• Execute baseline configurations and deployments per SOPs.
• Perform L1 incident response, diagnostics, and log collection.
• Monitor systems daily and perform preventive maintenance.
• Support Managed Services tasks including checklists and patch validation.
• Execute QA and testing as per checklists.
• Maintain issue logs and escalate recurrent problems.

Skills

Willingness to learn

Effective communication

Teamwork

Troubleshooting

SOP adherence

Education

Bachelor’s degree in CS/IT

Tools

Azure

Microsoft 365 (M365)

Active Directory

Networking

Data & AI

Security

Job description

Enfrasys Group is seeking a motivated professional for Consulting & Managed Services in Malaysia. You will implement baseline configurations, perform L1 diagnostics, and monitor daily health checks. You will coordinate with customers, prepare technical updates, and support senior engineers and architects with documentation and deployment artifacts.

The role emphasizes collaboration, adherence to SOPs, and ongoing learning through vendor partnerships and Microsoft technologies.