Solutions Engineer (Junior & Senior are encouraged to apply)

VYKON COMMUNICATIONS SDN. BHD.; Kuala Lumpur; On-site; MYR 67,000 - 134,000; Full time

Job summary

VYKON COMMUNICATIONS SDN. BHD. is seeking motivated Solutions Engineers (junior or senior) to join our team in Malaysia.

You will work with cloud infrastructure, CDN, networking, cybersecurity and AI technologies to deliver practical technical solutions for customers, collaborating closely with customers, sales teams and partners. Whether you are a fresh graduate or an experienced professional, you will engage in technical demonstrations, POCs, and solution architecture, ensuring smooth

Qualifications

• Fresh graduates welcome to apply and learn on the job.
• Basic understanding of networking concepts (TCP/IP, DNS, HTTP/HTTPS).
• Familiarity with Linux, cloud computing or related IT technologies.

Responsibilities

• Understand customer requirements and propose suitable technical solutions.
• Prepare technical proposals, solution diagrams and cost estimates.
• Conduct or support product demonstrations, POCs and technical presentations.
• Collaborate with sales and tech teams for smooth project handovers.

Skills

Cloud infra

CDN

Networking

Cybersecurity

AI tools

Presales

Client comms

Education

IT/CS degree

Tools

Claude/AI tools

Job description

Solutions Engineer (Junior & Senior are encouraged to apply)

We are looking for motivated and enthusiastic Solutions Engineers to join our growing team!

In this role, you will work with cloud infrastructure, Content Delivery Network (CDN), networking, cybersecurity and AI technologies to deliver practical technical solutions for customers.

You will collaborate closely with customers, sales teams and technology partners to understand business needs, evaluate technologies, conduct technical demonstrations and recommend suitable solutions.

Whether you are a fresh graduate looking to kick-start your career or an experienced professional ready for your next challenge, we welcome you to apply!

Key Responsibilities

Technical Presales & Customer Solutions

Understand customer requirements and recommend suitable technical solutions.

Assist in preparing technical proposals, solution architecture diagrams and cost estimates.

Conduct or support product demonstrations, technical presentations and Proof of Concept (POC) activities.

Work closely with sales and technical teams to ensure smooth project handovers.

Cloud, CDN, Networking & Cybersecurity

Support cloud infrastructure, CDN, DNS, SSL/TLS, Web Application Firewall (WAF) and DDoS protection solutions.

Assist in troubleshooting network connectivity, system performance and technical issues.

Support cloud/CDN migrations, performance testing, configuration and optimisation.

Evaluate and compare technology products based on features, technical capabilities, licensing and costs.

Collaborate with vendors, distributors and internal teams to resolve technical challenges.

Maintain technical documentation and support solution improvements.

AI Tools & Automation

Utilise AI-powered tools such as Claude, Claude Code or similar assistants for troubleshooting, scripting and technical documentation.

Explore opportunities to automate workflows and improve operational efficiency.

Ensure AI-generated solutions meet technical accuracy, security and quality standards.

Job Requirements

Fresh graduates with relevant IT qualifications or practical technical skills are encouraged to apply.

Basic understanding of networking concepts such as TCP/IP, DNS and HTTP/HTTPS.

Familiarity with Linux, cloud computing or related IT technologies.

Good communication skills, a positive learning attitude and an interest in customer-facing technical work.

Mid-Level / Senior Level (3+ Years Experience)

Hands-on experience in cloud infrastructure, CDN, networking, cybersecurity, solutions engineering or technical presales.

Strong troubleshooting, analytical and problem-solving skills.

Ability to recommend technical solutions, conduct POCs and communicate with customers and technology partners.

Senior candidates should be capable of independently leading technical discussions and evaluations.

Experience using Claude Code or similar AI development tools responsibly is expected for senior candidates.

Added Advantages

Experience with AWS, Alibaba Cloud, Tencent Cloud, Microsoft Azure, Cloudflare or similar platforms.

Familiarity with monitoring tools, Zero Trust architecture or cybersecurity solutions.

Good command of English; Mandarin proficiency is an added advantage for regional customer and partner communication.

Additional Information

Willingness to provide occasional after-hours support for urgent technical or customer issues, in coordination with the team.

Salary will be determined based on relevant experience, technical capabilities and responsibilities.

Candidates are not required to have experience in every technology listed.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Solutions Engineer?
• Which of the following types of qualifications do you have?
• Do you have experience using Linux Operating Systems?