Solutions Engineer – AWS & Technology Solutions

GD Express; Petaling Jaya; On-site; MYR 84,000 - 120,000; Full time

Job summary

GD Xchange Sdn Bhd, the technology arm of the GDEX group, seeks a Solutions Engineer focused on AWS and technology solutions in Malaysia. You will work with customers and the sales team to understand requirements, craft proposals, and demonstrate value across cloud, BI analytics, AI, cybersecurity, automation, and digital technologies.

Role offers opportunities to broaden cross-domain expertise and collaborate with technical teams to deliver integrated solutions that address broader customer

Qualifications

• Bachelor's or diploma in IT/CS/Eng or related field.
• Knowledge of AWS cloud services is preferred.
• AWS certifications are a plus.
• Experience in pre-sales, solution consulting, technical sales, cloud services, or IT solutions is beneficial.

Responsibilities

• Engage customers to understand business needs and technical requirements.
• Recommend AWS cloud solutions aligned with customer needs.
• Prepare solution proposals, presentations and pre-sales docs.
• Conduct product demonstrations and technical briefings.
• Develop high-level solution designs with technical teams.
• Translate technical concepts into clear business benefits.

Skills

AWS Cloud

Pre-sales

Customer Engagement

Presentation Skills

Education

Diploma/Degree in IT

Job description

Solutions Engineer – AWS & Technology Solutions

We are looking for a Solutions Engineer to join GD Xchange Sdn Bhd, the technology arm of GDEX group. GD Xchange Sdn Bhd delivers end-to-end technology capabilities across supply chain and e-commerce solutions, cybersecurity solutions, cloud subscriptions, workspace solutions, smart devices, and connectivity solutions.

The role will primarily focus on AWS cloud solutions, working closely with customers and the sales team to understand business requirements, develop suitable solution proposals, and demonstrate the value of our technology offerings.

As our technology portfolio grows, you will also have opportunities to develop cross-domain expertise through training and hands-on exposure to other areas, including BI & analytics, AI and AI-agent solutions, cybersecurity, automation, and digital technologies.

Job Responsibilities

Engage customers to understand their business needs, technical requirements, and challenges.

Recommend suitable AWS cloud solutions aligned with customer requirements.

Prepare solution proposals, presentations, and other pre-sales documentation.

Conduct product demonstrations, solution briefings, and technical presentations.

Develop high-level solution designs and architectures in collaboration with technical teams.

Translate technical concepts into clear business benefits for technical and non-technical audiences.

Customer Engagement & Business Development

Work closely with the sales team to qualify opportunities and develop suitable solution approaches.

Participate in customer meetings, requirement discovery sessions, and tender or proposal exercises.

Identify opportunities for upselling, cross-selling, and expanding customer engagements.

Stay updated on AWS services, cloud technologies, industry developments, and customer needs.

Build expertise in AWS cloud services, solutions, and best practices.

Participate in cross-domain training and progressively support other technology solutions, including BI & analytics, AI, cybersecurity, automation, and other digital technologies.

Collaborate with sales, solution specialists, and technical teams to develop integrated solutions addressing broader customer requirements.

Requirements & Qualifications

Diploma or Degree in Information Technology, Computer Science, Engineering, Business, or a related field.

Knowledge of AWS cloud services is preferred.

AWS certification(s) will be an added advantage.

Experience in pre-sales, solution consulting, technical sales, cloud services, or IT solutions is an advantage.

Understanding of cloud infrastructure, networking, storage, security, or related technologies is beneficial.

Strong analytical, presentation, communication, and problem-solving skills.

Ability to understand customer requirements and translate them into practical technology solutions.

Comfortable engaging with customers and collaborating with sales and technical teams.

Proactive, customer-oriented, and commercially aware, with a willingness to learn across multiple technology domains.

Logistics, Freight & Delivery Services 1,001-5,000 employees

Supported by robust technology infrastructure and digital platforms, GDEX offers express courier service, international shipping, and warehouse fulfilment. GDEX has recently diversified into IT services and solutions.

Established in 1997, GDEX is a homegrown company that has expanded regionally to Singapore, Indonesia, and Vietnam. Today, GDEX includes smart retail solutions (Xilnex), ecommerce & app development (Sweetmag), and cybersecurity solutions (Anon Security).

With this ecosystem, GDEX provides digital business solutions, leveraging our comprehensive logistics network to serve businesses and communities. We do not just deliver shipments, but also mobilise businesses across the region

Supported by robust technology infrastructure and digital platforms, GDEX offers express courier service, international shipping, and warehouse fulfilment. GDEX has recently diversified into IT services and solutions.

Established in 1997, GDEX is a homegrown company that has expanded regionally to Singapore, Indonesia, and Vietnam. Today, GDEX includes smart retail solutions (Xilnex), ecommerce & app development (Sweetmag), and cybersecurity solutions (Anon Security).

With this ecosystem, GDEX provides digital business solutions, leveraging our comprehensive logistics network to serve businesses and communities. We do not just deliver shipments, but also mobilise businesses across the region