Solutions Architect – Mortgage & Lending

Private Advertiser; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Job summary

White Code Labs is seeking an experienced Solutions Architect with deep mortgage and lending industry expertise to support client discovery, workflow assessments, and solution design.

This client-facing role focuses on identifying pain points, gaps, and opportunities to automate processes through enterprise integration and workflow automation. You will collaborate with leadership during engagements and translate business needs into practical technology solutions.

Qualifications

• 10+ years of experience in Solutions Architecture or related fields.
• Extensive experience in mortgage, lending, banking, or mortgage tech.
• Strong understanding of mortgage workflows and lender challenges.
• Experience with enterprise integration, APIs, workflow automation, and data flows.
• Proven experience participating in discovery calls, requirements workshops, and executive-level client discussions.

Responsibilities

• Participate in client discovery calls with mortgage and lending organizations.
• Understand mortgage workflows including applications, document collection, processing, underwriting, broker/lender interactions, settlement, and related operations.
• Identify manual processes, system gaps, duplicated data, handoffs, exceptions, and bottlenecks.
• Assess opportunities for workflow automation and enterprise system integration.
• Understand client technology environments and how systems can work together more effectively.
• Translate business problems into smart, practical, scalable technology solutions.
• Help define solution architecture, integrations, workflows, data flows, and future-state processes.
• Communicate recommendations clearly to business and technical stakeholders.

Skills

Client-facing

Stakeholder communication

Discovery calls

Requirements workshops

Executive discussions

Business-IT alignment

Presentation skills

Problem solving

Tools

APIs

Enterprise integration

Workflow automation

Systems integration

Job description

Solutions Architect – Mortgage & Lending

White Code Labs | Contract / Consulting |

About White Code Labs

White Code Labs is an award-winning enterprise technology company specializing in enterprise integration, workflow automation, cloud, data, and AI solutions.

We help organizations identify operational inefficiencies, connect existing systems, and automate complex workflows to reduce manual work, improve efficiency, and create measurable business outcomes.

About the Role

We are looking for an experienced Solutions Architect with deep mortgage and lending industry expertise to support client discovery, workflow assessments, and solution design.

This is a client-facing role. The ideal candidate understands how mortgage and lending organizations operate and can identify operational pain points, uncover workflow gaps, and translate those problems into practical integration and workflow automation solutions.

You will work closely with White Code Labs leadership during client discovery and solution-design engagements.

Key Responsibilities

Participate in client discovery calls with mortgage and lending organizations.

Understand mortgage workflows including applications, document collection, processing, underwriting, broker/lender interactions, settlement, and related operations.

Identify manual processes, system gaps, duplicated data, handoffs, exceptions, and operational bottlenecks.

Assess opportunities for workflow automation and enterprise system integration.

Understand the client's existing technology environment and determine how systems can work together more effectively.

Translate business problems and operational pain points into smart, practical, and scalable technology solutions.

Help define solution architecture, integrations, workflows, data flows, and future-state processes.

Communicate recommendations clearly to both business and technical stakeholders.

What We're Looking For

10+ years of experience in Solutions Architecture, Enterprise Architecture, Technology Consulting, or a related field.

Extensive experience working with mortgage, lending, banking, financial services, or mortgage technology organizations.

Strong understanding of mortgage operational workflows and the challenges faced by lenders, brokers, aggregators, and lending teams.

Significant experience with enterprise integration, APIs, workflow automation, systems architecture, and data flows.

Proven experience participating in discovery calls, requirements workshops, and executive-level client discussions.

Strong ability to listen, ask the right questions, identify underlying business problems, and uncover the root cause of operational pain points.

Ability to bridge business requirements and technical architecture.

Excellent communication and presentation skills.

Ability to explain complex technical concepts in clear business language.

Highly Preferred

Australian mortgage or lending industry experience.

Experience with mortgage LOS, CRM, document management, lender, broker, or settlement platforms.

Experience designing solutions that integrate multiple enterprise and third-party systems.

Experience identifying opportunities to automate manual coordination between people, processes, and systems.

The Ideal Candidate

We are looking for someone who can sit in a discovery meeting with a mortgage executive and confidently understand:

How the business operates → Where the problems are → Why those problems exist → What systems are involved → Where workflow and integration opportunities exist → What the right solution should look like.

You should be more than a technical architect. You should be able to understand the business problem, diagnose the workflow, and help turn it into an effective technology solution.

Mortgage/Lending Expertise + Solutions Architecture + Integration + Workflow Automation + Discovery & Consulting Skills are all essential to this role.