Solution Specialist, People Systems

Grab; Petaling Jaya; On-site; MYR 30,000 - 70,000; Full time

Job summary

An established industry player seeks a talented HR Systems Specialist to enhance organizational efficiency through innovative solutions. In this pivotal role, you will be the subject matter expert for Learning and Talent modules, ensuring smooth operations and continuous improvement. Your expertise in HR systems configuration and API integration will drive impactful changes, while your strong analytical and communication skills will support stakeholders effectively. Join a dynamic team committed to creating an inclusive workplace and enjoy a range of global benefits designed to support your well-being and career growth.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible benefits package (GrabFlex)

Parental leave

Birthday leave

Volunteering leave (LASA)

Grabber Assistance Programme

Qualifications

• 2-3 years experience in HR systems, especially in Learning module.
• Experience in API integration and HR systems configuration.

Responsibilities

• Support and coordinate HR Systems matters including change requests.
• Proactively identify opportunities for process automation.

Skills

HR systems configuration

API integration

Data analysis

Problem-solving

Interpersonal skills

Communication skills

Education

Bachelor's degree in Human Resources or related field

Tools

Cornerstone LMS

Workday

IT service management systems

Job description

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the Role

This role will be reporting to Solution Manager II, People Systems.

The Day-to-Day Activities

• Be the subject matter expert (SME ) for Learning and Talent modules.
• Support and coordinate HR Systems (Learning, Talent and Core HR modules) matters such as change requests and issue resolution.
• Assist in the review, testing and implementation of the new system features to stay up-to-date on all releases and fixes.
• Perform system administration functions including configuration, complex report configuration, security, processing and loading bulk data, and systems integration such as SFTP file transfer or API connections.
• Proactively identify opportunities and solutions for process automation to enhance organizational efficiency and effectiveness.
• Recommend process improvement and innovative solutions to issues and recommend new features based on application releases.
• Provide timely and accurate advice; recommendation to stakeholders on HR Systems queries.
• Develop user procedures, guidelines and documentation, and train users on new processes and functionality.
• Assist in the development of change management, communication and training plans.
• Perform administrative tasks on contract related matters such as raising Purchase Requisitions and managing Goods Received Notes (10%-20% of the scope).

Qualifications

The Must-Haves

• Experience in HR systems configuration, reporting, bulk updates and API integration experience is a MUST.
• With 2-3 years experience and exposure to HR systems particularly in the Learning module.
• Had at least 1implementation cycle of the HR systems module.
• Knowledge of systems security administration.
• Knowledge of audit and data privacy regulations.
• Experience in requirements gathering, fit-gap analysis, design, and user acceptance testing (UAT)
• Experience with IT service management and ticketing systems
• Excellent interpersonal, communication and organizational skills, strong data analytical, organizational and problem-solving skills.

Nice To Haves

• Cornerstone LMS certified.
• Workday certified.
• Experience in Cornerstone LMS and Workday.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.