Solution Design Manager

Businesslist; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Monroe Consulting Group, a leading executive recruitment firm, is partnering with a Logistics organization in Selangor, Malaysia to hire a Solution Design Manager. You will design innovative, cost-efficient contract logistics and warehousing solutions for diverse industries and drive profitability through optimized operations.

You will lead end-to-end solution design, coordinate cross‑functional teams, perform data analysis, and engage clients to translate requirements into practical, scalable

Qualifications

• Bachelor's degree in a related field.
• 2–5 years in contract logistics or solution design.
• Proven experience in tender management and customer-facing projects.
• Experience in e‑commerce, FMCG, retail, healthcare, automotive, or industrial sectors is advantageous.

Responsibilities

• Design end-to-end contract logistics and warehousing solutions.
• Perform operational studies, data analysis, and network optimization.
• Develop manpower planning, productivity models, and storage calculations.
• Create SOPs, workflows, and process improvements.
• Assess automation and technology solutions (WMS, robotics, conveyors).
• Lead RFQ/RFP solution development and pricing support.
• Prepare proposals, cost models, and operational assumptions.
• Support business development with customer presentations and solution pitches.
• Ensure profitability and feasibility of solutions across projects.
• Conduct market benchmarking and cross‑functional stakeholder engagement.

Skills

Contract logistics

Solution design

RFQ/RFP

WMS

Automation

Data analysis

Excel

PowerPoint

Stakeholder management

Education

Bachelor's degree in Supply Chain Management / Logistics / Industrial Engineering / Business

Tools

AutoCAD

WMS

TMS

Simulation tools

Job description

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Logistics sector to hire a Solution Design Manager. This opportunity is based in Selangor, Malaysia.

Position Overview

This role is responsible for designing innovative, cost‑effective, and operationally efficient contract logistics and warehousing solutions for customers across multiple industries. It delivers strategic supply chain solutions that drive business growth, operational excellence, and profitability.

Key Responsibilities

• Develop end‑to‑end contract logistics solutions including warehousing, transportation, inventory management, automation, and value‑added services.
• Conduct operational studies, data analysis, network optimization, and warehouse layout design.
• Prepare manpower planning, productivity models, storage calculations, and capacity analysis.
• Design SOPs, operational workflows, and process improvements to enhance efficiency and service levels.
• Evaluate automation and technology solutions including WMS, robotics, conveyor systems, and material handling equipment.
• Lead RFQ/RFP solution development and pricing support.
• Prepare commercial proposals, costing models, and operational assumptions.
• Support business development teams during customer presentations and solution pitching.
• Ensure solutions meet customer expectations while maintaining profitability and operational feasibility.
• Conduct benchmark and market analysis to ensure competitiveness.
• Engage customers to understand operational challenges, business objectives, and supply chain requirements.
• Coordinate cross‑functional teams including operations, procurement, IT, finance, and engineering.
• Build strong relationships with internal and external stakeholders to ensure smooth project execution.

Key Requirements

Qualifications & Experience

• Bachelor's Degree in Supply Chain Management, Logistics, Industrial Engineering, Business, or related field.
• Minimum 2‑5 years of experience in contract logistics, warehouse operations, solution design, or supply chain engineering.
• Proven experience in solution design, tender management, and customer‑facing logistics projects.
• Experience in e‑commerce, FMCG, retail, healthcare, automotive, or industrial sectors is an advantage.

Technical / Functional Expertise

• Strong knowledge of warehouse operations, transportation, inventory management, and supply chain processes.
• Experience developing end‑to‑end contract logistics and warehousing solutions.
• Capability in operational studies, data analysis, network optimisation, warehouse layout design, manpower planning, productivity modelling, storage calculations, and capacity analysis.
• Experience designing SOPs, operational workflows, and process improvement initiatives.
• Knowledge of automation and technology solutions including WMS, robotics, conveyor systems, and material handling equipment.
• Experience leading RFQ/RFP solution development and pricing support activities.
• Strong commercial proposal preparation, costing model development, and operational assumption planning capabilities.
• Proficiency in Excel, PowerPoint, and data analysis tools.
• Experience with WMS, TMS, AutoCAD, simulation tools, or warehouse design software is an advantage.
• Strong analytical, financial modelling, and costing skills.

Soft Skills & Leadership Competencies

• Strong presentation and communication skills.
• Commercially driven with strong problem‑solving abilities.
• Ability to manage multiple projects and work under tight timelines.
• Strong stakeholder management and customer engagement capability.
• Ability to collaborate effectively with cross‑functional teams including operations, procurement, IT, finance, engineering, and business development.
• Strong customer‑centric mindset with the ability to translate operational requirements into practical and profitable solutions.