Solution Consultant

Fintech News; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Razorpay Curlec, now part of the Razorpay group, seeks a Solution Consultant to drive technical vision and implement customized payment strategies for Malaysia & Singapore.

You will spearhead discovery sessions, develop tailored proposals, and oversee onboarding and integration with clients' systems in a fast-paced fintech environment.

Qualifications

• 2–5 years of client-facing technical consulting or presales experience.
• Strong knowledge of microservices, RESTful APIs and PCI DSS security.
• Deep understanding of the end-to-end payment lifecycle and tokenization.
• Excellent communication and presentation for diverse audiences.
• Malay fluency required; Mandarin desirable.

Responsibilities

• Conduct technical discovery sessions with enterprise clients to map objectives.
• Develop and present tailored solution proposals showing feasibility.
• Lead technical onboarding and integration of Razorpay Curlec solutions.
• Coordinate with product and engineering teams to design bespoke features.
• Manage project timelines and act as technical POC for clients.
• Leverage AI tools to enhance proposals and client communications.

Skills

Client engagement

Technical presales

Microservices

RESTful APIs

Payment tech

Security best practices

Data privacy

AI tools

Communication

Project management

Problem solving

Tools

AI tools (ChatGPT)

Job description

Razorpay today processes $180 Billion+ payments for 1 million+ businesses across 4 continents. The company enables businesses to accept, process, and disburse payments at scale, while helping them manage their finances. We are the leading Payments and Neobanking provider in India and are one of the fastest growing payments providers across South East Asia. We have been the first to bring to market major innovations in India and Malaysia.

Razorpay has raised USD $700M+ in funding till date from marquee investors like GIC, Sequoia Capital, Tiger Global, Ribbit Capital, YC, Matrix Partners and many stellar angels

As part of its ambitious growth strategy in Southeast Asia, Razorpay acquired Curlec in Malaysia. Since making the acquisition, Razorpay Curlec has received an acquiring license by Bank Negara and is a registered member of Paynet. The SEA market presents a unique opportunity for Razorpay Curlec due to its rapid digitalization and growing e-commerce ecosystem. Curlec aims to become the preferred payment partner for businesses across Malaysia & Singapore, offering them the same level of reliability, security, and convenience that has made Razorpay a trusted name in India. We also live in Singapore & this hiring is for POC based out of Malaysia supporting Malaysia & Singapore sales teams.

About The Role

Ready to architect game-changing payment solutions for Malaysia & Singapore’s leading enterprises?

As a Solution Consultant at Curlec, now part of the dynamic Razorpay group, you'll spearhead the technical vision and implementation of customized payment strategies. If you're a tech enthusiast with a knack for problem-solving and a passion for driving innovation in the fintech space, this is your chance to make a significant impact.

Responsibilities

• Conduct in-depth technical discovery sessions with potential enterprise clients to understand their business objectives and technical landscape.
• Develop and present tailored solution proposals, demonstrating the value and technical feasibility of Curlec's offerings.
• Implementation & Onboarding
• Lead the technical onboarding of enterprise clients, ensuring seamless integration of customized Razorpay’s payment solutions with their existing systems.
• Collaborate with technical teams to oversee the development and configuration of bespoke solutions.
• Project/Program Management
• Manage project timelines and act as the primary technical point of contact for enterprise clients throughout the solution delivery process.
• Facilitate clear communication between clients, Enterprise Sales, and internal Technical/Product teams.
• Evaluate Razorpay’s products against industry trends and client feedback to identify opportunities for innovation and improvement.
• Work with the Product team to design and propose new features and solutions aligned with market demands.
• Support & process improvement
• Troubleshoot technical issues and collaborate with a global team to ensure timely resolution for enterprise clients.
• Identify areas for process optimization and contribute to streamlining internal workflows.
• AI & Productivity Enablement
• Leverage AI tools to enhance proposal development, improve client communication, streamline documentation, and support more efficient solutioning during pre-sales and onboarding stages.

Requirements

• A minimum of 2-5 years of professional experience, with at least 2 years spent directly engaging with clients in a technical consulting or presales capacity, ideally within the fintech or payments industry.
• Deep technical acumen in modern software architectures, including microservices, RESTful APIs, etc.
• A comprehensive understanding of security best practices, regulatory compliance frameworks relevant to financial services (including PCI DSS), and data privacy principles.
• Extensive knowledge of the end-to-end payment lifecycle, tokenization, and familiarity with various payment channels is a huge plus (e.g., cards, e-wallets, FPX).
• A proven track record of effectively eliciting and documenting detailed technical requirements from diverse stakeholders and translating them into clear architectural designs and specifications.
• Strong analytical and problem-solving abilities, with a proactive mindset to identify and address potential challenges.
• Exceptional communication and presentation skills, with the ability to articulate complex technical concepts clearly and 1 concisely to both technical and non-technical audiences.
• Demonstrated ability to work both autonomously and collaboratively within cross-functional teams, managing multiple tasks and deadlines effectively in a fast-paced environment.
• Must possess fluency in Malay to effectively engage with local clients and stakeholders.
• Strong proficiency in Mandarin is highly desirable due to our diverse client base across Malaysia & Singapore .
• Familiarity with AI tools (e.g., ChatGPT or similar) and the ability to use them to enhance presentations, proposals, client communication and day-to-day productivity.