Social & Community Manager

NEXT Ventures; Kuala Lumpur; On-site; MYR 67,000 - 112,000; Full time

Job summary

NEXT Ventures seeks a hands-on Social Media & Community Manager for FundedNext in Kuala Lumpur. You will own platform presence, craft content, and run end-to-end campaigns while growing thriving fintech communities.

Bring 2–3 years of independent management across platforms, strong content & campaign skills, and familiarity with Discord, Telegram, X, and analytics tools to shape our engaged trader audience.

Qualifications

• 2–3 years managing social media and/or community platforms independently.
• Strong portfolio of platform ownership, content creation, and campaign execution.
• Hands-on experience with Discord, Telegram, X, Instagram, Facebook, TikTok, Reddit, or trading forums.
• Familiarity with scheduling tools and platform-native analytics.

Responsibilities

• Own Platform Presence: manage FundedNext’s presence across social platforms.
• Create & Publish Content: develop platform-specific content approaches and schedules.
• Moderate & Grow Communities: lead moderation across channels and enforce guidelines.
• Engage & Respond: interact with audiences and resolve sensitive interactions.
• Monitor & Analyse Performance: track KPIs and translate insights into actions.
• Lead Campaigns: execute social campaigns end-to-end.
• Adopt AI Tools: stay updated on AI-driven workflows and tools.

Skills

Social media management

Community management

Content creation

Campaign execution

Discord familiarity

Telegram familiarity

X familiarity

Analytics tools

Tools

Publer

Emplifi

PostBridge

Job description

Who We Are

NEXT Ventures is where ambition takes shape and momentum becomes movement. As a global platform revolutionising access to performance-based capital, we empower the world’s most driven individuals to rise. Through our flagship brand, FundedNext, we empower dreamers to become doers, and potential to turn into performance. With 500+ driven minds across five countries, we power a global rhythm—220,000+ daily users from 170+ nations, each chasing greatness in their own way.

How You’ll Make an Impact

Own Platform Presence (0 - 1)

• Manage FundedNext’s presence across high-impact social and community platforms (X, Instagram, Facebook, LinkedIn, TikTok, Discord, Telegram, Reddit, trading forums).
• Set posting cadence, content approach, and engagement strategy independently.

Create & Publish Content

• Develop platform-specific content approaches, crafting posts tailored to each audience and culture.
• Schedule and publish content with consistent brand voice and creative direction.

Moderate & Grow Communities

• Lead moderation across Discord, Telegram, Reddit, and trading forums.
• Enforce guidelines, manage member behaviour, and maintain safe, positive environments.

Engage & Respond

• Actively interact with audiences via comments, DMs, reactions, and discussions.
• Resolve sensitive interactions with sound judgment, escalating only high-risk cases.

Monitor & Analyse Performance

• Track KPIs: reach, impressions, engagement rate, follower growth, response time, and active member counts.
• Own the performance narrative and translate insights into actionable recommendations.

Lead Campaigns

• Execute social and community campaigns end-to-end, coordinating assets and ensuring timely delivery.

Adopt AI Tools

• Stay current on AI-driven content creation and community management workflows.
• Integrate tools like ChatGPT or Midjourney to enhance efficiency and output quality.

What You Bring

Must Have

• 2–3 years managing social media and/or community platforms independently.
• Strong portfolio of platform ownership, content creation, and campaign execution.
• Hands‑on experience with Discord, Telegram, X, Instagram, Facebook, TikTok, Reddit, or trading forums.
• Familiarity with scheduling tools (Publer, Emplifi, PostBridge) and platform-native analytics (Meta Business Suite, X Analytics, TikTok Analytics, Discord Insights).
• Demonstrated ability to moderate communities and enforce guidelines.

Strong Plus

• Exposure to fintech, prop trading, or trading communities.
• Certifications such as Meta Social Media Marketing, HubSpot Social Media, or Google Analytics.
• Experience using AI tools (ChatGPT, Midjourney) for content ideation and creation.

Your Journey after Applying

• 30-minute HR interview with Talent Acquisition.
• 45-minute session with Talent Acquisition & Social Lead.
• 60-minute final interview with Head of Department & Talent Acquisition Lead.

Why Join NEXT?

This is a rare opportunity to own and shape FundedNext’s voice across social and community platforms in a fast-paced fintech environment. You won’t just post content—you’ll architect the engagement engine that connects 220,000+ traders worldwide. The future of fintech is community-driven. Come build it with us.