SOC Manager: 24/7 Lead for Sentinel & Incident Response

Neuron Solutions Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Neuron Solutions Sdn Bhd in Kuala Lumpur is seeking a seasoned SOC Manager to lead a 24/7 Security Operations Centre. You will own shift planning, runbooks, and incident response across Microsoft Sentinel, ITSM integration, and escalation for complex events.

You will bridge security operations with IT service management, drive continuous improvement, and mentor SOC analysts while maintaining strong governance and KPI delivery.

Qualifications

• 8+ years in cybersecurity or security operations with 2–3 years in SOC leadership.
• Hands-on with Microsoft Sentinel and related automation.
• Strong ITSM and SLA-driven incident handling experience.

Responsibilities

• Lead 24/7 SOC operations, planning shifts and ensuring continuous coverage.
• Oversee Microsoft Sentinel tuning, analytics, playbooks, and data connectors.
• Drive end-to-end incident management from triage to post-incident review.
• Ensure SOC workflows align with ITSM processes and SLAs.
• Recruit, coach, and mentor SOC analysts across tiers.

Skills

Microsoft Sentinel

Incident management

ITSM

SOC leadership

Team scheduling

Tools

Logic Apps

Workbooks

Data connectors

Job description

Neuron Solutions Sdn Bhd in Kuala Lumpur is seeking a seasoned SOC Manager to lead a 24/7 Security Operations Centre. You will own shift planning, runbooks, and incident response across Microsoft Sentinel, ITSM integration, and escalation for complex events.

You will bridge security operations with IT service management, drive continuous improvement, and mentor SOC analysts while maintaining strong governance and KPI delivery.