SMO Assistant-KL Onsite

Doo Group; Kuala Lumpur; On-site; MYR 36,000 - 60,000; Full time

Job summary

Doo Group in Kuala Lumpur is seeking a dedicated operations support professional to assist the sales team with daily tasks and client inquiries. You will help check deposits and withdrawals, assist with account opening, and ensure smooth execution of client requests.

This role requires strong customer service focus, clear communication, and the ability to work under pressure while coordinating with internal departments to resolve issues and learn our processes through cross‑functional rotation.

Qualifications

• Customer service, operations or sales support experience.
• Strong service mindset and communication skills.
• Responsible, detail-oriented and able to work under pressure.

Responsibilities

• Provide daily operational support to the sales team.
• Check and follow up on deposits, withdrawals, account opening and other client-related issues.
• Coordinate with internal departments to resolve sales and client requests.
• Participate in cross-department rotation to understand operational processes.

Skills

Customer service

Operations experience

Sales support

Communication skills

Detail oriented

Pressure handling

Job description

• Provide daily operational support to the sales team.
• Check and follow up on deposits, withdrawals, account opening and other client-related issues.
• Coordinate with internal departments to resolve sales and client requests.
• Participate in cross-department rotation to understand operational processes.

Requirements

• Customer service, operations or sales support experience.
• Strong service mindset and communication skills.
• Responsible, detail-oriented and able to work under pressure.