SME Relationship Manager (Penang)

CIMB Bank Berhad; Penang; On-site; MYR 89,000 - 134,000; Full time

Job summary

CIMB Bank Berhad in Malaysia is seeking a business deposits sales professional to drive marketing, solicitation, and retention at branches, leveraging telemarketing and lead generation to target SME clients.

The role involves cross-selling banking products such as business loans, wealth management, structured deposits, and credit cards, while contributing to dynamic campaigns and maximizing reach and customer experience.

Qualifications

• Bachelor's Degree in Business, Finance, or a related field, with at least 3 years of relevant experience
• Strong expertise in Sales within Financial Services (e.g., insurance, unit trust), preferably at the Senior Executive level
• Excellent communication skills in English and BM; additional language proficiency is a plus
• Proven ability to write compelling credit proposals in English
• In‑depth knowledge of banking products and services, with strong interpersonal skills to engage across all levels
• Highly motivated, sales driven and willing to travel

Responsibilities

• Drive the marketing, solicitation, and retention of business deposits at branches
• Engage in cross-selling a range of bank products and services to SME clients
• Contribute to dynamic marketing campaigns to promote products and services
• Maximize customer reach, product visibility, and operational efficiency
• Cultivate and nurture long‑term relationships with Business Deposits clients
• Generate leads and referrals for other sales teams or departments

Skills

Sales in Financial Services

Cross-selling

English proficiency

BM proficiency

Communication skills

Education

Bachelor's Degree in Business/Finance or related field

Job description

Drive the marketing, solicitation, and retention of business deposits at branches, leveraging telemarketing and lead generation to target Small Medium Enterprise clients.

Engage actively in cross-selling a range of the bank's products and services, including business loans, wealth management solutions, structured deposits, credit cards, and more.

Contribute to dynamic marketing campaigns and activities to effectively promote our products and services.

Maximize customer reach, product visibility, and operational efficiency to deliver an exceptional customer experience.

Cultivate and nurture long‑term business relationships with Business Deposits clients.

Generate valuable leads and referrals for other sales teams or departments, expanding opportunities beyond the immediate scope.

Job Requirements:

Bachelor's Degree in Business, Finance, or a related field, with at least 3 years of relevant experience

Strong expertise in Sales within Financial Services (e.g., insurance, unit trust), preferably at the Senior Executive level

Excellent communication skills in English and BM; additional language proficiency is a plus

Proven ability to write compelling credit proposals in English

In‑depth knowledge of banking products and services, with strong interpersonal skills to engage across all levels

Highly motivated, sales driven and willing to travel

Kindly be informed that only shortlisted candidates will be notified.

Banking & Credit More than 10,000 employees

CIMB Group is one of ASEAN’s leading universal banking groups and is Malaysia’s second largest financial services provider, by assets. It offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present in all 10 ASEAN nations (Malaysia, Indonesia, Singapore, Thailand, Cambodia, Brunei, Vietnam, Myanmar, Laos and Philippines). Beyond ASEAN, the Group has market presence in China, Hong Kong, India, Sri Lanka, Korea, the US and UK.

CIMB Group has the most extensive retail branch network in ASEAN approximately of 720 branches as at 30 September 2019. CIMB Group’s investment banking arm is also one of the largest Asia Pacific‑based investment banks, offering amongst the most comprehensive research coverage around of 600 stocks in the region.

CIMB Group operates its business through three main brand entities, CIMB Bank, CIMB Investment Bank and CIMB Islamic. CIMB Group is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.

CIMB Group is listed on Bursa Malaysia via CIMB Group Holdings Berhad. It had a market capitalisation of approximately RM48.9 billion as at 30 September 2019. The Group has around 36,000 employees located in 16 countries

For more information, please visit www.cimb.com

CIMB Group is one of ASEAN’s leading universal banking groups and is Malaysia’s second largest financial services provider, by assets. It offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present in all 10 ASEAN nations (Malaysia, Indonesia, Singapore, Thailand, Cambodia, Brunei, Vietnam, Myanmar, Laos and Philippines). Beyond ASEAN, the Group has market presence in China, Hong Kong, India, Sri Lanka, Korea, the US and UK.

CIMB Group has the most extensive retail branch network in ASEAN approximately of 720 branches as at 30 September 2019. CIMB Group’s investment banking arm is also one of the largest Asia Pacific‑based investment banks, offering amongst the most comprehensive research coverage around of 600 stocks in the region.

CIMB Group operates its business through three main brand entities, CIMB Bank, CIMB Investment Bank and CIMB Islamic. CIMB Group is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.

CIMB Group is listed on Bursa Malaysia via CIMB Group Holdings Berhad. It had a market capitalisation of approximately RM48.9 billion as at 30 September 2019. The Group has around 36,000 employees located in 16 countries

For more information, please visit www.cimb.com