SME General Facilities Management

Keppel Ltd.; Sedenak; On-site; MYR 60,000 - 90,000; Full time

Job summary

Keppel Ltd. in Malaysia is seeking a Facilities Manager to support the data center operations and maintenance in Sedenak, Johor.

You will ensure reliable building services, supervise technicians, and coordinate with clients to uphold service standards. The role requires a Diploma/Degree in Facilities Management with at least 3 years in a similar environment, strong communication skills, and willingness to work flexible hours in a 24/7 operation.

Qualifications

• Qualified Diploma/Degree in Facilities Management.
• Minimum 3 years direct industry experience.
• Preference for data center, hospital, pharmaceutical production or power plant experience.
• Excellent communication with client and contractors.

Responsibilities

• Oversee operation, maintenance and repair of building facilities to support DC daily critical operations.
• Foster a safe and compliant work environment, adhering to quality, health & safety and environmental policies.
• Produce monthly executive reports to clients and maintain up-to-date documentation.
• Travel overseas for work when necessary or requested by supervisor/head of department.
• Collaborate with vendors/contractors to ensure work meets client standards and regulatory requirements.

Skills

Facilities management

Maintenance

Communication skills

Project environment

Technical supervision

Education

Diploma/Degree in Facilities Management

Job description

JOB DESCRIPTION

Your main duties and responsibilities are as follows:

Customer Service

• Maintain a positive and professional working relationship with internal and external clients.
• Respond to customer service requests in a timely manner.
• Respond to emergency calls (24x7 hrs).
• Produce monthly executive reports to clients.

Maintain Data Center System

• Technical Supervision of the operation, maintenance and repair of all general building facilities e.g. fire protection system, plumbing and sanitary, builders work, structural work, landscaping, pest control, cleaning services, lighting system, furniture, etc, supporting DC daily critical operation to both Keppel and clients.
• Adherence to all quality, health & safety, and environmental policies within the Data Centre domain.
• Work with Site Assistant/Manager providing a yearly comprehensive periodic maintenance regime.
• Inspect buildings, grounds and equipment for unsafe or malfunctioning conditions.
• Troubleshoot, evaluate and recommend system upgrades.
• Order parts and supplies for maintenance and repairs.
• Work with vendors and contractors to ensure their work meets Client standards and authority requirement.
• Manage and upkeep of all building related licenses.
• Develop and keep up to date all site fire protection system, plumbing & Sanitary procedures including EOPs, SOPs and MOPs. All documentation should be consistent with current client standards.
• Specification and recording of the Technician Training certification program and supervision of drill and scenario training aids.
• Travel overseas for work / assignment as and when necessary or requested by your immediate supervisor / the head of department.
• Such other duties and responsibilities as may be reasonably requested by your immediate supervisor / the head of department from time to time.

JOB REQUIREMENTS

Qualified candidates will possess the following:

• Qualified Diploma/Degree Level in Facilities Management with a minimum of 3 years direct industry experience. Preference is given to data centre, hospital, pharmaceutical production or power plant experience.
• An excellent understanding and experience of the general facilities management and maintenance regime.
• Experience of working within a Project Environment and dealing with design and construction engineering professionals.
• Strong oral and written communication skills, with the ability to communicate intelligently and effectively with the client and with contractors who perform maintenance or upgrade work on the data centre systems.
• Computer literate with the ability to compile and submit monthly and annual reports, and to monitor and trend operational characteristics (load, capacity, environmental conditions etc).
• Strong and committed team player with excellent communication and coaching skills. Previous experience of supervising highly qualified Technicians and reporting to peers and senior managers.
• Willingness to work outside of normal hours to resolve technical issues in a 24/7 industry.
• The ability to learn quickly and to gain maximum benefit from extensive training and development programmes aimed at ensuring that any identified knowledge or experience deficiencies are addressed in the short term.

BUSINESS SEGMENT

Connectivity

PLATFORM

Operating Division