Mobile Device Repair & Diagnostics Specialist

CompAsia; Selangor; On-site; MYR 20,000 - 29,000; Full time

Job summary

CompAsia in Malaysia is seeking a skilled mobile device technician to perform level 1–3 repairs on smartphones, smart watches, laptops and tablets. You will diagnose hardware and software issues, use specialized tools, conduct tests, and document parts used and work performed with care.

Experience in a fast-paced environment preferred; training provided; weekend shifts possible. Join a collaborative team, uphold repair quality, maintain a clean workspace, and communicate repair options and

Qualifications

• Minimum 1 year experience in full time mobile device repair.
• Strong analytical, problem-solving, and leadership skills.
• In-depth knowledge of mobile device features and operation of various models.
• Results-oriented and able to work under pressure.

Responsibilities

• Perform level 1, 2 & 3 repairs on various electronic devices, including smartphones, smart watches, laptops, and tablets.
• Diagnose hardware and software issues and provide timely and effective solutions.
• Conduct necessary repairs using proper methods and specialized tools and equipment with proper procedure.
• Conduct thorough testing of repaired devices to ensure functionality and performance.
• Maintain accurate records of repairs, including parts used and work performed.
• Provide excellent customer service by addressing inquiries and concerns in a professional manner.
• Collaborate with team members to troubleshoot complex issues and share best practices.
• Adhere to company rules, policies and procedures and upholding repair processes and quality standards.
• Keep work area clean and organized to ensure a safe and efficient repair environment.
• Communicate effectively with stakeholders to explain repair options and provide estimates.

Skills

Analytical thinking

Problem-solving

Leadership

Tools

Repair tools

Diagnostics equipment

Job description

CompAsia in Malaysia is seeking a skilled mobile device technician to perform level 1–3 repairs on smartphones, smart watches, laptops and tablets. You will diagnose hardware and software issues, use specialized tools, conduct tests, and document parts used and work performed with care.

Experience in a fast-paced environment preferred; training provided; weekend shifts possible. Join a collaborative team, uphold repair quality, maintain a clean workspace, and communicate repair options and