Skincare Specialist & Customer Experience Champion

Watsons Malaysia; Selangor; On-site; MYR 16,740 - 27,900; Full time

Job summary

Watsons Malaysia is seeking a dynamic individual for a role focused on delivering exceptional customer service and maintaining stock levels. Responsibilities include supporting replenishment, providing skincare advice, and engaging in promotional events.

The ideal candidate will have a pleasant personality, excellent communication skills, and experience in customer-facing roles. Applicants must be Malaysian citizens capable of working shifts, weekends, and public holidays.

Qualifications

• Pleasant personality with strong drive and excellent communication skills.
• Good interpersonal & follow-up skills, adaptable, and result-oriented.
• Outgoing personality with a positive and high energy level.

Responsibilities

• Instil a high standard of friendly, professional customer service.
• Support overall replenishment & housekeeping in the store.
• Maintain sufficient stock levels at all times.
• Act as a cashier and promote the Watsons VIP Member Card.
• Provide skincare advice to customers.
• Achieve sales goals through excellent customer service.
• Responsible for stock replenishment and promotion execution.
• Be actively involved in roadshows/corporate events.

Skills

Friendly, professional customer service

Communication skills

Interpersonal skills

Education

SPM/Diploma/Certificate in beauty/makeup course

Job description

Watsons Malaysia is seeking a dynamic individual for a role focused on delivering exceptional customer service and maintaining stock levels. Responsibilities include supporting replenishment, providing skincare advice, and engaging in promotional events.

The ideal candidate will have a pleasant personality, excellent communication skills, and experience in customer-facing roles. Applicants must be Malaysian citizens capable of working shifts, weekends, and public holidays.