Site Quality Engineer: RCA, CAPA & Continuous Improvement

1Millennium International; Bayan Lepas; On-site; MYR 67,000 - 112,000; Full time

Job summary

1Millennium International in Penang is seeking a Quality Assurance professional to manage daily quality activities at the site. The role includes monitoring defects, customer complaints, and driving CAPA actions to resolve quality issues.

You will lead 8D, RCA and collaboration with Operations/Engineering to improve processes. Responsibilities include audits, KPI/trend reporting, and maintaining quality procedures and records to support continuous improvement.

Responsibilities

• Manage daily quality activities at the Penang site.
• Monitor quality performance, defects and customer complaints.
• Investigate quality issues and identify root causes.
• Lead 8D, RCA and CAPA activities.
• Work with Operations and Engineering to resolve quality issues.
• Prepare quality reports, KPI and trend analysis.
• Support customer quality requirements and communications.
• Conduct internal process audits and follow up on corrective actions.
• Maintain quality procedures, work instructions and records.
• Drive continuous improvement and reduce defects and rework.
• Provide hands-on quality support to the site operations.

Job description

1Millennium International in Penang is seeking a Quality Assurance professional to manage daily quality activities at the site. The role includes monitoring defects, customer complaints, and driving CAPA actions to resolve quality issues.

You will lead 8D, RCA and collaboration with Operations/Engineering to improve processes. Responsibilities include audits, KPI/trend reporting, and maintaining quality procedures and records to support continuous improvement.