Site Management Associate

ICON Strategic Solutions; Malaysia; On-site; MYR 48,000 - 80,000; Full time

Job summary

ICON Strategic Solutions in Malaysia is seeking a SMA I to support clinical trial site management and monitoring activities in a sponsor-dedicated model.

You will help ensure adherence to study protocols and GCP, while contributing to site documentation, data entry and performance tracking. Travel up to ~25% is required; a life sciences-related degree is expected, with some clinical research experience preferred.

Qualifications

• Bachelor’s degree in life sciences, healthcare administration, or clinical research.
• Some experience in clinical research, site management or related administrative roles is preferred but not mandatory.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Willingness to travel approximately 25%.

Responsibilities

• Assisting in the monitoring of clinical trial sites, ensuring adherence to study protocols, regulatory requirements, and GCP guidelines.
• Supporting site management activities, including documentation preparation, data entry, and tracking site performance metrics.
• Collaborating with cross-functional teams to facilitate communication and address site-related issues effectively.
• Maintaining accurate records of site activities and contributing to the preparation of monitoring reports.
• Participating in training and development initiatives to enhance knowledge and skills in clinical trial management.

Skills

Organizational skills

Attention to detail

Communication skills

Team collaboration

Travel readiness

Education

Bachelor’s degree

Job description

SMA hiring in Malaysia

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As an SMA I at ICON, you will support the management of clinical trial sites by assisting with site monitoring activities, ensuring compliance with study protocols, and maintain high standards of operational efficiency.

What You Will Do

Your role will involve delivering clinical research work to a high standard, working closely with your team and stakeholders.

Key Responsibilities Include

• Assisting in the monitoring of clinical trial sites, ensuring adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines.
• Supporting site management activities, including documentation preparation, data entry, and tracking site performance metrics.
• Collaborating with cross-functional teams to facilitate communication and address site-related issues effectively.
• Maintaining accurate records of site activities and contributing to the preparation of monitoring reports.
• Participating in training and development initiatives to enhance knowledge and skills in clinical trial management.

Your Profile

You will bring relevant clinical research experience, along with the following qualifications and skills.

Required Qualifications And Experience

• Bachelor's degree in a relevant field such as life sciences, healthcare administration, or clinical research.
• Some experience in clinical research, site management, or related administrative roles is preferred but not mandatory.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Basic knowledge of clinical trial processes and regulatory requirements is a plus.
• Excellent communication and interpersonal skills, with the ability to work collaboratively within a team environment.
• Willingness to travel as required (approximately 25%)

What ICON Can Offer You

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our Benefits Examples Include

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here