Site Management Associate II

ICON Docs division Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Benefits offered by this job

Competitive base salary

Performance incentives

Health and wellbeing programmes

Retirement and pension plans

Life assurance

Disability coverage

Employee assistance programmes

Learning and career development

Job summary

ICON Strategic Solutions, a sponsor-dedicated division, is seeking a SMA II to support management and monitoring of clinical trial sites in line with study protocols and GCP guidelines. You will contribute to clinical research activities, deliverables, and collaborate with cross-functional teams.

The role involves coordinating monitoring activities, preparing regulatory documents, analyzing site performance data, and mentoring junior staff to support growth in clinical trial management.

Qualifications

• Bachelor's degree in a relevant field such as life sciences, healthcare administration, or clinical research.
• Experience in clinical research, site management, or monitoring with knowledge of GCP.
• Strong organizational and project management skills with ability to manage multiple priorities.
• Excellent analytical and attention to detail with strong communication and interpersonal abilities.
• Willingness to travel approximately 25%.

Responsibilities

• Coordinating monitoring activities at clinical trial sites, ensuring adherence to study protocols and timely resolution of site-related issues.
• Assisting in the preparation and review of regulatory documents, ensuring all site activities are compliant with GCP and applicable regulations.
• Collaborating with cross-functional teams to facilitate effective communication and support for trial sites throughout the study lifecycle.
• Tracking site performance metrics, analyzing data, and providing reports to enhance site management efficiency.
• Participating in training initiatives and mentoring junior staff to support their development in clinical trial management.

Skills

Organizational skills

Project management

Analytical skills

Communication skills

Education

Bachelor's degree in life sciences, healthcare administration, or clinical research

Job description

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a SMA II at ICON, you will support the management and monitor of clinical trial sites by ensuring compliance with study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines.

What You Will Do:

You will contribute to clinical research activities, taking responsibility for your deliverables and working collaboratively.

Key responsibilities include:

• Coordinating monitoring activities at clinical trial sites, ensuring adherence to study protocols and timely resolution of site-related issues.
• Assisting in the preparation and review of regulatory documents, ensuring all site activities are compliant with GCP and applicable regulations.
• Collaborating with cross-functional teams to facilitate effective communication and support for trial sites throughout the study lifecycle.
• Tracking site performance metrics, analyzing data, and providing reports to enhance site management efficiency.
• Participating in training initiatives and mentoring junior staff to support their development in clinical trial management.

Your Profile:

You will bring relevant clinical research experience, along with the following qualifications and skills.

Required qualifications and experience:

• Bachelor's degree in a relevant field such as life sciences, healthcare administration, or clinical research.
• Experience in clinical research, site management, or monitoring, with a solid understanding of clinical trial processes and GCP guidelines.
• Strong organizational and project management skills, with the ability to handle multiple priorities and deadlines.
• Excellent analytical skills and attention to detail, with a focus on maintaining high-quality standards.
• Exceptional communication and interpersonal skills, with the ability to build and maintain effective relationships with site personnel and cross-functional teams.
• Willingness to travel as required (approximately 25%)

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a requesthere.