Site Management Associate II

ICON Strategic Solutions; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

ICON Strategic Solutions seeks a SMA II to support management and monitoring of clinical trial sites, ensuring adherence to study protocols, regulatory requirements, and GCP guidelines. You will contribute to clinical research activities, deliverables, and cross-functional collaboration.

Key responsibilities include coordinating monitoring, preparing regulatory documents, tracking site performance, and mentoring junior staff.

Qualifications

• Bachelor's degree in life sciences, healthcare administration or clinical research required.
• Experience in clinical research, site management, or monitoring with knowledge of GCP and study protocols.
• Strong organizational and project management skills with ability to handle multiple priorities and deadlines.
• Excellent analytical skills and attention to detail with focus on high-quality standards.
• Exceptional communication and interpersonal skills for relationships with site personnel and cross-functional teams.
• Willingness to travel as required (approximately 25%).

Responsibilities

• Coordinating monitoring activities at clinical trial sites, ensuring adherence to study protocols.
• Assisting in preparation and review of regulatory documents, ensuring compliance with GCP and regulations.
• Collaborating with cross-functional teams to support trial sites throughout the study lifecycle.
• Tracking site performance metrics, analyzing data, and providing reports to improve site management.
• Participating in training initiatives and mentoring junior staff in trial management.

Skills

Communication

Analytical skills

Project management

Attention to detail

Cross-functional collaboration

Education

Bachelor's degree in life sciences/healthcare

Tools

GCP familiarity

Job description

SMA II

At ICON Strategic Solutions, you will work in a sponsor-dedicated model, supported by ICON’s global expertise.

As the world’s largest FSP organisation, with over 90 sponsor partnerships, we offer stability, career development and a collaborative environment where your work contributes to the development of treatments that benefit patients worldwide.

As a SMA II at ICON, you will support the management and monitor of clinical trial sites by ensuring compliance with study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines.

What You Will Do

You will contribute to clinical research activities, taking responsibility for your deliverables and working collaboratively.

Key Responsibilities Include

• Coordinating monitoring activities at clinical trial sites, ensuring adherence to study protocols and timely resolution of site-related issues.
• Assisting in the preparation and review of regulatory documents, ensuring all site activities are compliant with GCP and applicable regulations.
• Collaborating with cross-functional teams to facilitate effective communication and support for trial sites throughout the study lifecycle.
• Tracking site performance metrics, analyzing data, and providing reports to enhance site management efficiency.
• Participating in training initiatives and mentoring junior staff to support their development in clinical trial management.

Your Profile

You will bring relevant clinical research experience, along with the following qualifications and skills.

Required Qualifications And Experience

• Bachelor's degree in a relevant field such as life sciences, healthcare administration, or clinical research.
• Experience in clinical research, site management, or monitoring, with a solid understanding of clinical trial processes and GCP guidelines.
• Strong organizational and project management skills, with the ability to handle multiple priorities and deadlines.
• Excellent analytical skills and attention to detail, with a focus on maintaining high-quality standards.
• Exceptional communication and interpersonal skills, with the ability to build and maintain effective relationships with site personnel and cross-functional teams.
• Willingness to travel as required (approximately 25%)

What ICON Can Offer You

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our Benefits Examples Include

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here