Site Head of Quality

Nexperia; Seremban; On-site; MYR 300,000 - 600,000; Full time

Job summary

Nexperia in Malaysia is seeking an experienced Site Head of Quality to lead the backend manufacturing quality organization, delivering strategic quality leadership across Incoming, In-Process, Outgoing, Supplier, and Customer Quality as well as QMS.

You will partner with Manufacturing, Engineering, Development, Supply Chain, and customers to ensure robust quality performance and continuous improvement, including Zero Defect initiatives.

Qualifications

• 15+ years in semiconductor/electronics manufacturing leadership.
• Experience leading a broad quality organization (Manufacturing, Supplier, Customer, QMS).
• Knowledge of 8D, 5 WHY, FMEA, SPC, Cpk; MRB and change management experience.
• Experience with supplier and customer quality issues and audits.
• Strong leadership, communication, and stakeholder management in a global setting.

Responsibilities

• Lead Backend Quality organization with clear objectives, KPIs, and development plans.
• Drive site quality performance and continuous improvement (ZD, 5S, CIP).
• Oversee root-cause analysis, containment, and corrective actions for major quality issues.
• Manage customer quality and audits, and support customer investigations.
• Govern product, package, and process quality including FMEA, VDA, and Cpk requirements.
• Oversee quality for new products, introductions, and safe-launch activities.
• Drive supplier quality performance and audits; establish quality agreements.
• Ensure robust QMS and site audit planning/execution.
• Collaborate with Manufacturing, Engineering, Development, Supply Chain, and customers on priorities.
• Manage budget and resources of the Quality organization.

Skills

Leadership

Quality management

8D/5 WHY/FMEA

Stakeholder management

Cross-functional collaboration

Education

Engineering/Quality degree

Job description

Nexperia is a world-class company in semiconductor development and in-house production. A proven global player with an entrepreneurial mentality. At our core is an 13,000+ strong international network with a singular focus. Built on passion and commitment to our work, belief in our goals and a drive to succeed regardless of the challenges we face. We support, reward and challenge individuals equally, in a dynamic and energetic environment.

We are looking for an experienced Site Head of Quality to lead the overall Quality organization for our backend manufacturing site.

In this senior leadership role, you will be responsible for the full spectrum of site Quality, including Incoming Quality, In-Process Quality, Outgoing Quality, Supplier Quality, Customer Quality, and Quality Management Systems.

You will provide strategic quality leadership, build a high-performing organization, drive continuous improvement, and partner closely with Manufacturing, Engineering, Development, suppliers, and customers to ensure robust quality performance across backend operations.

What You Will Do

• Lead and develop the Backend Quality organization, setting clear objectives, KPIs, development plans, and succession strategies.
• Drive overall site quality performance and continuous improvement programs, including Zero Defect (ZD), 5S, and CIP.
• Lead the resolution of major quality issues and non-conformances through effective root-cause analysis, 8D, 3x5 WHY, containment, and corrective actions.
• Oversee customer quality and complaint resolution, ensuring timely and effective responses and supporting customer audits.
• Govern product, package, and process quality, including risk assessments, qualification plans, FMEA, Cpk requirements, VDA assessments, and quality deviations.
• Oversee quality requirements for new product/package introductions and process, equipment, and material changes, including safe-launch activities.
• Drive supplier quality performance, supplier improvement activities, quality agreements, and supplier audits.
• Ensure effective Quality Management Systems (QMS) and site audit planning and execution.
• Partner with Manufacturing, Engineering, Development, Supply Chain, suppliers, customers, and Business Group Quality on key quality priorities and escalations.
• Manage the Quality organization’s budget and resources to support business and operational priorities.

What You Will Need

• Degree in Engineering, Quality, Manufacturing, Materials Science, Electronics, or a related technical discipline.
• Minimum 15 years of relevant experience, with strong leadership experience in semiconductor manufacturing, electronics manufacturing, or another high-volume manufacturing environment.
• Proven experience leading a broad Quality organization covering areas such as Manufacturing Quality, Supplier Quality, Customer Quality, Incoming/Outgoing Quality, and Quality Management Systems.
• Strong knowledge of quality and problem-solving methodologies including 8D, 5 WHY, FMEA, SPC, root-cause analysis, corrective/preventive actions, and Cpk.
• Experience in non-conformance management, MRB, product/process qualification, change management, and safe-launch activities.
• Strong experience managing customer quality issues, customer audits, supplier quality, and supplier audits.
• Proven ability to build and develop high-performing teams and manage major quality escalations.
• Strong leadership, decision-making, stakeholder management, communication, and influencing skills within an international and cross-functional environment.

Talent acquisition based on Nexperia vacancies is not appreciated. Nexperia job adverts are Nexperia copyright © material and the word Nexperia® is a registered trademark.

D&I Statement

As an equal-opportunity employer, Nexperia values diversity not just because it is the right thing to do but because diverse teams perform better. We are dedicated to being inclusive, and a proof point of this dedication is that we were the main partner of the very first Dutch Paralympic Team NL House during the Paris 2024 Paralympic Games. Our recruitment process is inclusive and accessible to all, and we consider all applicants fairly, as well as providing a safe work environment and reasonable adjustments where requested.

In addition, we offer our colleagues the possibility to join employee resource groups such as the Pride Network Group or global and local Women's groups. Nexperia is committed to increasing women in management positions to 30% by 2030.