ShopeeFood, Business Development (SMB) - Team Lead

Shopee; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

Shopee is looking for a Business Development Team Lead in Kuala Lumpur to expand ShopeeFood’s merchant ecosystem. This leadership role involves guiding field sales executives, driving merchant acquisition, and collaborating with local F&B businesses. The ideal candidate will have at least 5 years of experience in relevant sectors and a bachelor's degree. Strong interpersonal and analytical skills are essential for success in this role, and knowledge of the local market is crucial.

Qualifications

• Minimum 5 years of relevant experience, with prior team lead experience required.
• Proficiency in English, with knowledge of Bahasa Melayu or Chinese dialects as an advantage.
• Ability to manage team performance and drive targets.

Responsibilities

• Supervise and guide a team of field sales BDs to achieve KPIs.
• Identify business opportunities to drive merchant growth.
• Collaborate with cross-functional teams to support business objectives.
• Manage relationships with merchants to ensure satisfaction.

Skills

Team leadership

Market knowledge

Interpersonal skills

Analytical ability

Problem-solving

Stakeholder management

Collaboration

Sales planning

Education

Bachelor’s Degree in Business, Commerce or Marketing

Job description

About The Team

As a Business Development Team Lead, you will play a key role in expanding ShopeeFood’s merchant ecosystem. You will lead and develop a team of field sales executives, drive merchant acquisition and growth strategies, and build strong partnerships with local F&B businesses. This role requires a hands‑on leader who understands the local market landscape and is passionate about building high‑performing teams while delivering impactful business results.

Job Description

• Supervise and guide a team of field sales BDs by providing coaching, developing strategies, and monitoring performance to achieve team KPIs and sales targets.
• Identify business opportunities in your area to drive merchant growth.
• Collaborate with business leads and cross‑functional teams to support ShopeeFood’s business objectives.
• Support the development of win‑win solutions for partners and ShopeeFood based on business needs.
• Drive localized business growth through competitor analysis, sales planning, and merchant engagement strategies.
• Proactively manage relationships with merchants to ensure satisfaction and growth within your designated area.
• Ensure the team meets operational and strategic goals while maintaining a focus on merchant success.

Requirements

• Based in Johor / Kota Kinabalu / Kuching with knowledge of the local market landscape.
• Minimum 5 years of relevant experience, with prior team lead experience required (F&B, FMCG, or E‑commerce preferred).
• Bachelor’s Degree in any field (Business, Commerce, or Marketing preferred).
• Proactive and independent, with the ability to manage team performance and drive targets.
• Strong interpersonal, presentation, and stakeholder management skills; effective in collaborating with cross‑functional teams.
• Familiarity with e‑commerce, food delivery, and merchant partnerships.
• Innovative problem‑solver with practical business acumen and analytical ability.
• Fluent in English; proficiency in Bahasa Melayu, Chinese language or other dialects will be an advantage.
• Flexible to work on‑ground during peak periods or as business needs require.