SHOP MANAGER (JALAN BANGGOL)

Kasut U Sdn. Bhd.; Kampung Kuala Kemaman; On-site; MYR 22,000 - 33,000; Full time

Job summary

Kasut U Sdn. Bhd. in Malaysia is seeking a Store Manager to oversee daily shop operations, lead a team, and deliver an exceptional customer experience. You will manage inventory, drive sales strategies, and maintain a positive, productive work environment.

Responsibilities include recruiting and training staff, conducting performance reviews, ensuring high service standards, handling customer inquiries, resolving complaints, and building customer relationships to encourage repeat business.

Responsibilities

• Recruit, train, and supervise shop staff
• Create and maintain a positive team environment
• Conduct performance evaluations and provide feedback
• Oversee daily shop operations to ensure efficiency
• Implement and maintain operational policies and procedures
• Monitor shop performance and implement strategies for improvement
• Ensure high standards of customer service are met
• Address customer inquiries and resolve complaints effectively
• Foster relationships with customers to encourage repeat business
• Oversee inventory levels and reorder products as necessary

Job description

The Shop Manager is responsible for overseeing daily operations, managing staff, and ensuring an exceptional customer experience. This role involves inventory management, sales strategies, and maintaining a positive and productive work environment.

Key responsibilities

Recruit, train, and supervise shop staff

Create and maintain a positive team environment

Conduct performance evaluations and provide feedback

Oversee daily shop operations to ensure efficiency

Implement and maintain operational policies and procedures

Monitor shop performance and implement strategies for improvement

Ensure high standards of customer service are met

Address customer inquiries and resolve complaints effectively

Foster relationships with customers to encourage repeat business

Oversee inventory levels and reorder products as necessary

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a store manager?
• Which of the following types of qualifications do you have?

Retail & Consumer Products 101-1,000 employees

Kasut U, as one of the leading family shoe store in Malaysia, we strive to provide wide range of products to your whole family at best quality with reasonable and affordable price. In order to meet the market needs, the product line-up of Kasut U presents a unique style that blends simplicity, comfort and affordability to all our customers.

Among goods available at our outlets are men, ladies, children, school product, bags, accessories etc. Today, we are proud to have a total of 53 branches over East Coast and Southern Regional.

Kasut U was originated from Hoover, a renowned footwear shop with 55 years of history. Hoover is headquartered in Muar, with branches all around Johor. It was a community footwear chain that emphasized on family bonding. The same spirit is inherited by Kasut U, to create a brand new community footwear chain.

In Kasut U, our Vision is too bring our brands to the international market and our Mission is to provide everyone with quality shoes.

For more information, please visit www.kasutu.my

Kasut U, as one of the leading family shoe store in Malaysia, we strive to provide wide range of products to your whole family at best quality with reasonable and affordable price. In order to meet the market needs, the product line-up of Kasut U presents a unique style that blends simplicity, comfort and affordability to all our customers.

Among goods available at our outlets are men, ladies, children, school product, bags, accessories etc. Today, we are proud to have a total of 53 branches over East Coast and Southern Regional.

Kasut U was originated from Hoover, a renowned footwear shop with 55 years of history. Hoover is headquartered in Muar, with branches all around Johor. It was a community footwear chain that emphasized on family bonding. The same spirit is inherited by Kasut U, to create a brand new community footwear chain.

In Kasut U, our Vision is too bring our brands to the international market and our Mission is to provide everyone with quality shoes.

For more information, please visit www.kasutu.my

What can I earn as a Retail Store Manager