Shop Assistant(Male)

Tong Hing Supermarket Sdn Bhd; West Coast Division; On-site; MYR 20,000 - 31,000; Full time

Job summary

Tong Hing Supermarket Sdn Bhd is seeking a customer service oriented employee to greet customers, assist with product selection, answer questions, and process payments. The role includes stock checks, restocking, merchandising, and handling complaints while promoting current sales.

Proficiency in English and Bahasa Malaysia is required. The store emphasizes a clean, organized environment with strong focus on customer experience and sales support.

Qualifications

• Excellent communication and interpersonal skills to interact with customers effectively.
• Ability to identify customer needs, make product recommendations, and encourage sales.
• Ability to address customer inquiries and resolve issues efficiently.
• Ability to prioritize tasks and manage time effectively.

Responsibilities

• Greeting customers, assisting with product selection, answering questions, and providing product recommendations, processing customer payments.
• Maintaining a clean, tidy, and well-organized store environment.
• Checking product stock levels, assisting with restocking activities, and ensuring products are properly displayed.
• Assisting in customer complaints, informing customers about sales and promotions, and assisting with visual merchandising.

Skills

Customer Service

Sales Skills

Problem-Solving

Time Management

Job description

Customer Service: Greeting customers, assisting with product selection, answering questions, and providing product recommendations, Processing customer payments.

Store Appearance: Maintaining a clean, tidy, and well-organized store environment.

Stock Management: Checking product stock levels, assisting with restocking activities, and ensuring products are properly displayed.

Other Duties: Assisting in customer complaints, informing customers about sales and promotions, and assisting with visual merchandising.

Skills Required

Customer Service: Excellent communication and interpersonal skills to interact with customers effectively.

Sales Skills: Ability to identify customer needs, make product recommendations, and encourage sales.

Problem-Solving: Ability to address customer inquiries and resolve issues efficiently.

Time Management: Ability to prioritize tasks and manage time effectively.

Required languages in English and Bahasa Malaysia.

Supermarkets, Grocery & Petrol Retailing 51-100 employees

Tong Hing Supermarkets was established in 1959, with the opening of the first supermarket operation. Tong Hing Supermarkets then became a pioneer in the retailing and wholesale of imported fine foods.

Tong Hing Supermarkets was established in 1959, with the opening of the first supermarket operation. Tong Hing Supermarkets then became a pioneer in the retailing and wholesale of imported fine foods.