Cashier & Customer Service Specialist

Tong Hing Supermarket Sdn Bhd; West Coast Division; On-site; MYR 22,000 - 33,000; Full time

Job summary

Tong Hing Supermarket Sdn Bhd is seeking a cashier for our Sabah store to handle transactions and deliver friendly service at the checkout. You will scan items, process payments, bag groceries, and maintain a tidy, efficient checkout area.

The role emphasizes accurate cash handling, handling returns, and upholding store policies while ensuring a positive shopping experience for customers in English and Bahasa Malaysia.

Qualifications

• Basic math and cash handling skills.
• Fluent in English and Bahasa Malaysia.
• Strong customer service orientation.
• Ability to operate a cash register and process payments.
• Attention to detail and accuracy in cash handling.
• Willingness to adhere to store policies and procedures.

Responsibilities

• Operating the cash register: Scanning items, applying discounts, and processing payments (cash, card, gift cards).
• Providing customer service: Greeting customers, answering questions about products or store policies, and resolving any issues.
• Bagging groceries: Efficiently and safely packing purchased items into bags or boxes.
• Maintaining a clean and organized checkout area: Ensuring the checkout station is tidy and free of clutter.
• Handling returns and exchanges: Processing refunds or store credits for customers who return or exchange items.
• Basic math and cash handling: Accurately calculating amounts, making change, and balancing the cash drawer.
• Following store policies and procedures: Adhering to company guidelines and maintaining a professional demeanor.

Skills

Cash handling

Customer service

Basic math

English proficiency

Bahasa Malaysia proficiency

Job description

Tong Hing Supermarket Sdn Bhd is seeking a cashier for our Sabah store to handle transactions and deliver friendly service at the checkout. You will scan items, process payments, bag groceries, and maintain a tidy, efficient checkout area.

The role emphasizes accurate cash handling, handling returns, and upholding store policies while ensuring a positive shopping experience for customers in English and Bahasa Malaysia.