Shop Assistant — Customer Experience + Staff Discounts

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 21,000 - 30,000; Full time

Benefits offered by this job

Staff discounts on products

Structured training and development

Positive working environment

Job summary

KK Group of Companies (Retail) operates KK SUPER MART Bandar Sri Permaisuri in Kuala Lumpur and seeks a Shop Assistant to deliver superior customer service and support daily store operations. The role includes helping customers, handling payments, stocking shelves, and maintaining a clean, well-organised shop floor.

The successful candidate will work full-time at Bandar Sri Permaisuri, with the opportunity to grow within the retail sector and participate in training and development programs.

Qualifications

• Excellent communication and professional demeanor.
• Strong attention to detail and organisational abilities.
• Ability to work independently and as part of a team.
• Reliability, punctuality and flexibility to work weekends/public holidays if required.
• Physical ability to stand for long periods and lift/move items as needed.
• Willingness to go the extra mile to deliver customer satisfaction.

Responsibilities

• Provide friendly, efficient customer service and assist with product selection.
• Operate the checkout and process payments accurately.
• Restock shelves and ensure clear pricing across displays.
• Maintain store cleanliness and tidiness throughout the shift.
• Monitor stock levels and assist with inventory tasks.
• Handle customer concerns professionally and escalate when needed.
• Assist with promotional activities and visual merchandising.
• Follow health and safety procedures and company policies.

Skills

Communication skills

Attention to detail

Teamwork

Reliability

Punctuality

Basic numeracy

Till/POS operation

Tools

POS system

Job description

KK Group of Companies (Retail) operates KK SUPER MART Bandar Sri Permaisuri in Kuala Lumpur and seeks a Shop Assistant to deliver superior customer service and support daily store operations. The role includes helping customers, handling payments, stocking shelves, and maintaining a clean, well-organised shop floor.

The successful candidate will work full-time at Bandar Sri Permaisuri, with the opportunity to grow within the retail sector and participate in training and development programs.