Shop Assistant

SEVENS CARE SDN. BHD.; Malacca City; On-site; MYR 23,000 - 32,000; Full time

Job summary

SEVENS CARE SDN. BHD. is seeking a highly motivated Sales Assistant to join our retail team in Malaysia. You will greet customers, respond to inquiries and help drive sales with a friendly, professional approach.

Key duties include processing transactions at POS, stocking shelves, supporting promotions, and maintaining accurate records. You will participate in training, assist with scheduling, and help identify sales trends to achieve team targets.

Responsibilities

• Greet customers and respond to customer inquiries in a professional, timely manner
• Support the sales team to over achieve sales quota
• Process transactions using POS and handle returns or exchanges
• Recommend products and upsell where appropriate
• Ensure shelves are stocked and the sales floor is clean and organised
• Handle administrative tasks such as inventory updates and sales reports
• Represent the brand at promotional events or trade shows
• Help identify sales trends and contribute to team targets
• Maintain accurate records of customer interactions
• Attend training sessions and assist with scheduling appointments

Job description

We are seeking a highly motivated Sales Assistant to join our team. The ideal candidate will have strong interpersonal skills, a positive attitude, and a drive to exceed targets in a competitive retail sales environment.

Responsibilities:

Greet customers and respond to customer inquiries in a professional, timely manner

Support the sales team to over achieve sales quota

Process transactions using POS and handle returns or exchanges

Recommend products and upsell where appropriate

Ensure shelves are stocked and the sales floor is clean and organised

Handle administrative tasks such as inventory updates and sales reports

Represent the brand at promotional events or trade shows

Help identify sales trends and contribute to team targets

Maintain accurate records of customer interactions

Attend training sessions and assist with scheduling appointments