Shift Technician

DayOne DC; Selangor; On-site; MYR 67,000 - 89,000; Full time

Job summary

DayOne DC is seeking a Shift Technician to manage 24/7 operations of our data centre, ensuring uptime and reliable performance of critical systems. The role involves shift coverage, ranging over weekends and holidays, with responsibilities spanning maintenance, monitoring, and incident response.

Ideal candidates will hold a Bachelor's degree in Engineering or IT, demonstrate strong leadership and communication skills, and have hands-on experience with data centre systems and safety compliance.

Qualifications

• Bachelor's degree in Engineering, IT or related field.
• Minimum 2 years of data centre operations experience.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee day-to-day data centre operations and maintenance to ensure uptime.
• Utilize BMS and monitoring tools to ensure optimal performance and identify issues.
• Respond to alarms and incidents, perform troubleshooting and repairs as needed.
• Coordinate with vendors and service providers for repairs and equipment upgrades.
• Adhere to safety protocols and participate in drills and training.

Skills

Leadership

Communication

Problem solving

Team management

Safety procedures

Education

Bachelor's degree in Engineering/IT

Tools

Building Management Systems (BMS)

Job description

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.

As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you’re passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

POSITION OVERVIEW

Reporting to the Shift Lead, the Shift Technician is responsible for the day-to-day operations and maintenance of the data centre, ensuring uptime and optimal performance of critical systems. This role requires working in shifts to provide 24/7 coverage, including weekends and holidays.

Key Responsibilities:

Operations and Maintenance:

• Monitor and maintain critical infrastructure systems, including Cooling, power distribution, UPS, generators, and fire suppression systems.
• Conduct regular inspections and preventive maintenance on all equipment.
• Respond promptly to alarms and incidents, performing troubleshooting and repairs as needed.
• Assist in the implementation of new systems and equipment.

System Monitoring:

• Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations.
• Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues.
• Manage and escape incidents according to established protocols.
• Coordinate with vendors and service providers for troubleshooting and repairs.
• Document all incidents, maintenance activities, and repairs in the maintenance management system.

Health and Safety:

• Adhere to all safety protocols and procedures, ensuring a safe working environment.
• Participate in safety drills and training sessions.
• Report any safety hazards or incidents to the Shift Supervisor.
• Work closely with other shift technicians and support staff to ensure seamless shift transitions.
• Provide support and assistance to other team members as needed.
• Participate in team meetings and contribute to continuous improvement initiatives.

Qualifications:

• Bachelor's degree in Engineering, Information Technology, or related field]- Minimum [2] years of experience in data centre operations or a similar role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Technical proficiency in data centre systems and operations.
• Ability to work in a fast-paced, 24/7 operational environment.
• Strong problem-solving and decision-making abilities.
• Knowledge of safety protocols and compliance standards.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.