Shift Manager

DayOne; Malaysia; On-site; MYR 56,000 - 100,000; Full time

Job summary

DayOne, a global leader in data infrastructure, seeks a Data Centre Operations Technician to lead shift teams, review equipment and system data, and drive improvements in BMS and power distribution. The role focuses on reliable operations, incident analysis, and SOP/EOP adherence, with opportunities to contribute to next-gen digital infrastructure across Asia and beyond.

The ideal candidate has a mechanical/electrical engineering background, relevant certifications, 3+ years in data centre ops,

Qualifications

• Bachelor's degree or higher in mechanical/electrical engineering, automation, refrigeration, or related fields.
• Valid high/low voltage operation certificates and air conditioning operation certificates.
• 3+ years as a data centre operations and maintenance technician.
• Familiarity with UPS, generators, chillers, and related systems.
• Knowledge of power distribution systems (HV, LV, UPS, chillers, fire protection).
• Fault diagnosis and emergency handling capabilities.
• Strong teamwork, learning ability, and self-improvement motivation.

Responsibilities

• Team Ownership: supervise the shift team's work for smooth operations.
• Review equipment inspections and on-site shift handover data; analyze events and faults.
• Daily analysis of interface displays and data centre systems; suggest improvements.
• Train according to SOP and EOP plans; assess training results; ensure SOP/EOP execution.
• Record and analyze abnormal duty reports; summarize causes and solutions.

Skills

Data centre ops

Electrical engineering

Team leadership

Education

Bachelor's degree in mechanical/electrical engineering

Job description

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started. As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey.

This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure. If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

RESPONSIBILITIES

• Team Ownership: Arrange and supervise the work of the entire shift team to ensure smooth operations.
• Equipment and Data Review: Review facility equipment inspections conducted by the shift team and verify related operational data. Oversee on-site shift handover data, including a preliminary analysis of events, faults, equipment operation modes, capacity, redundancy, and alarm analysis to ensure accuracy.
• Systems Analysis: Perform daily analysis of interface display and usage issues in BMS, BA, high-voltage monitoring, inspection PDA, and data centre management systems. Provide improvement suggestions for weak current and BMS systems.
• Training and SOP Compliance: Regularly practice and train according to the plan formulated by the shift supervisor, starting with professional classification and equipment operation. Summarize and assess training results and verify the execution of SOP (Standard Operating Procedures) and EOP (Emergency Operating Procedures).
• Incident Management: Record and analyse abnormal duty reports and the handling of abnormal situations. Summarize reasons and solutions and generalize successful emergency handling experiences for broader application.

CANDIDATE REQUIREMENTS:

• College degree or above in mechanical and electrical engineering, automation, refrigeration, or related fields.
• Hold valid high and low voltage operation certificates and air conditioning operation certificates.
• Over 3 years of experience as a data centre operations and maintenance technician.
• Familiarity with the daily maintenance of UPS, generators, chiller units, and other systems.
• In-depth knowledge of the configuration, distribution, and usage of power distribution systems, including high and low-voltage distribution systems, UPS, chillers, fire protection in the data centre.
• Possess fault diagnosis and emergency handling capabilities.
• Strong sense of responsibility and attention to detail.
• Strong learning ability and motivation for self-improvement.
• Good team spirit and team management skills.
• Proficient in computer usage and operation.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

DayOne is a data center pioneer that develops and operates next-gen digital infrastructure for industry leaders who demand reliable, cost-effective and quickly scalable solutions. Our cutting-edge facilities empower hyperscalers and large enterprises to achieve rapid deployment and enhance connectivity, driving transformative engagement and innovation as we shape the future of industries.

DayOne's data centers are located across key markets, including Singapore, Johor (Malaysia), Batam (Indonesia), Greater Bangkok, Hong Kong SAR, Tokyo, and beyond.

Headquartered in Singapore, DayOne’s leadership team draws on over two decades of industry experience and a track record of building Asia's largest data center business. With DayOne, they have created the SIJORI (Singapore, Johor, and Riau Islands) market as a global data center hub.

As demand for strategically located and customized data centers rises, DayOne's entrepreneurial spirit, customer-first strategy, deep local partnerships, and agile executional capabilities uniquely position us to power the growth ambitions of leading hyperscalers and large enterprises around the world.