Shift Manager

DayOne; Kuala Lumpur; On-site; MYR 72,000 - 120,000; Full time

Job summary

DayOne, a leading data infrastructure company, seeks a skilled data centre operations technician in Malaysia. The role involves supervising shift teams, reviewing equipment data, and analyzing BMS and high‑voltage systems to ensure reliable operations.

You will train staff on SOPs/EOPs, document incidents, and implement continuous improvements. A strong engineering background and fault diagnosis ability are essential for success.

Qualifications

• College degree or above in mechanical and electrical engineering, automation, refrigeration, or related fields.
• Hold valid high and low voltage operation certificates and air conditioning operation certificates.
• Over 3 years of experience as a data centre operations and maintenance technician.
• Familiarity with UPS, generators, chillers, and related systems.
• In-depth knowledge of power distribution systems and UPS/chillers.
• Fault diagnosis and emergency handling capabilities.
• Strong sense of responsibility, detail orientation, and team collaboration.

Responsibilities

• Team Ownership: arrange and supervise the work of the entire shift team to ensure smooth operations.
• Equipment and Data Review: review facility equipment inspections and verify operational data; oversee on-site shift handover data.
• Systems Analysis: daily analysis of interface display and usage issues in BMS, BA, high-voltage monitoring, PDA, and data centre systems; suggest improvements.
• Training and SOP Compliance: train according to shift plan; verify SOP and EOP execution.
• Incident Management: record and analyse abnormal duty reports and abnormal situations; summarize causes and solutions.

Skills

Data centre operations

Shift supervision

Fault diagnosis

Power distribution knowledge

Team management

Computer proficiency

Education

Engineering degree (mechanical/electrical) or related field

Job description

Join DayOne – Shaping the Future of Data Infrastructure
DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.
As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.
If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

RESPONSIBILITIES

• Team Ownership:

  • Arrange and supervise the work of the entire shift team to ensure smooth operations.

• Equipment and Data Review:

  • Review facility equipment inspections conducted by the shift team and verify related operational data.

  • Oversee on-site shift handover data, including a preliminary analysis of events, faults, equipment operation modes, capacity, redundancy, and alarm analysis to ensure accuracy.

• Systems Analysis:

  • Perform daily analysis of interface display and usage issues in BMS, BA, high-voltage monitoring, inspection PDA, and data centre management systems.

  • Provide improvement suggestions for weak current and BMS systems.

• Training and SOP Compliance:

  • Regularly practice and train according to the plan formulated by the shift supervisor, starting with professional classification and equipment operation.

  • Summarize and assess training results and verify the execution of SOP (Standard Operating Procedures) and EOP (Emergency Operating Procedures).

• Incident Management:

  • Record and analyse abnormal duty reports and the handling of abnormal situations.

  • Summarize reasons and solutions and generalize successful emergency handling experiences for broader application.

CANDIDATE REQUIREMENTS:

• College degree or above in mechanical and electrical engineering, automation, refrigeration, or related fields.

• Hold valid high and low voltage operation certificates and air conditioning operation certificates.

• Over 3 years of experience as a data centre operations and maintenance technician.

• Familiarity with the daily maintenance of UPS, generators, chiller units, and other systems.

• In-depth knowledge of the configuration, distribution, and usage of power distribution systems, including high and low-voltage distribution systems, UPS, chillers, fire protection in the data centre.

• Possess fault diagnosis and emergency handling capabilities.

• Strong sense of responsibility and attention to detail.

• Strong learning ability and motivation for self-improvement.

• Good team spirit and team management skills.

• Proficient in computer usage and operation.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you're ready to grow with one of the fastest-moving companies in the data center industry, and be part of our global journey.