Shift Manager

DayOne; Johor; On-site; MYR 60,000 - 90,000; Full time

Job summary

DayOne is seeking a skilled Data Centre Operations Technician to join our team in Malaysia. The role involves supervising shift teams, reviewing equipment data, and performing daily analyses of BMS/BA systems, UPS, and chillers to ensure reliable data centre operations.

The candidate should have 3+ years of experience in data centre operations, with certificates in high/low voltage work and air conditioning, plus strong fault diagnosis and SOP compliance capabilities.

Qualifications

• College degree or above in mechanical and electrical engineering, automation, refrigeration, or related fields.
• Hold valid high and low voltage operation certificates and air conditioning operation certificates.
• Over 3 years of experience as a data centre operations and maintenance technician.
• Familiarity with the daily maintenance of UPS, generators, chiller units, and other systems.
• In-depth knowledge of the configuration, distribution, and usage of power distribution systems, including high and low-voltage distribution systems, UPS, chillers, fire protection in the data centre.
• Possess fault diagnosis and emergency handling capabilities.
• Strong sense of responsibility and attention to detail.
• Strong learning ability and motivation for self-improvement.
• Good team spirit and team management skills.
• Proficient in computer usage and operation.

Responsibilities

• Team Ownership: Arrange and supervise the work of the entire shift team to ensure smooth operations.
• Equipment and Data Review: Review facility equipment inspections and verify related operational data.
• Systems Analysis: Perform daily analysis of interface display and usage issues in data centre systems and provide improvement suggestions.
• Training and SOP Compliance: Train according to plan and verify execution of SOP and EOP.
• Incident Management: Record and analyse abnormal duty reports and handling of abnormal situations.

Skills

Team leadership

Data centre operations

Fault diagnosis

SOP compliance

Incident management

Training

Electrical safety

IT/computer literacy

Education

Bachelor's degree in electrical/mechanical engineering

HV operation certificates

Air conditioning operation certificate

Tools

BMS

UPS & chiller knowledge

Data centre systems (PDA)

Job description

Join DayOne – Shaping the Future of Data Infrastructure

DayOne is a global leader in the development and operation of high-performance data centers. As one of the fastest-growing companies in the industry, we’ve built a robust presence across Asia and Europe — and we’re just getting started.

As we expand into new international markets, we’re looking for talented, driven individuals to join us on this exciting journey. This is more than a job — it’s an opportunity to be a key contributor to our dynamic team and help shape the future of global data infrastructure.

If you're passionate about innovation, technology, and growth, we invite you to be part of DayOne’s next chapter.

Responsibilities

• Team Ownership:
  • Arrange and supervise the work of the entire shift team to ensure smooth operations.
• Equipment and Data Review:
  • Review facility equipment inspections conducted by the shift team and verify related operational data.
  • Oversee on-site shift handover data, including a preliminary analysis of events, faults, equipment operation modes, capacity, redundancy, and alarm analysis to ensure accuracy.
• Systems Analysis:
  • Perform daily analysis of interface display and usage issues in BMS, BA, high-voltage monitoring, inspection PDA, and data centre management systems.
  • Provide improvement suggestions for weak current and BMS systems.
• Training and SOP Compliance:
  • Regularly practice and train according to the plan formulated by the shift supervisor, starting with professional classification and equipment operation.
  • Summarize and assess training results and verify the execution of SOP (Standard Operating Procedures) and EOP (Emergency Operating Procedures).
• Incident Management:
  • Record and analyse abnormal duty reports and the handling of abnormal situations.
  • Summarize reasons and solutions and generalize successful emergency handling experiences for broader application.

Candidate Requirements

• College degree or above in mechanical and electrical engineering, automation, refrigeration, or related fields.
• Hold valid high and low voltage operation certificates and air conditioning operation certificates.
• Over 3 years of experience as a data centre operations and maintenance technician.
• Familiarity with the daily maintenance of UPS, generators, chiller units, and other systems.
• In-depth knowledge of the configuration, distribution, and usage of power distribution systems, including high and low-voltage distribution systems, UPS, chillers, fire protection in the data centre.
• Possess fault diagnosis and emergency handling capabilities.
• Strong sense of responsibility and attention to detail.
• Strong learning ability and motivation for self-improvement.
• Good team spirit and team management skills.
• Proficient in computer usage and operation.

DayOne is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.