Shift Leader: Flexible Hours & Team Growth

Nando's Chickenland Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 39,000 - 66,000; Full time

Benefits offered by this job

Sabbatical Leave (Full-Time)

Outpatient & Inpatient

Flexi Working Hours

Nando's Meal Card

Staff Discount

Career Development

Job summary

Join Nando’s Malaysia as a Shift Leader/Supervisor in Kuala Lumpur. Lead and support the team to deliver memorable dining experiences while upholding Nando’s values and standards. Manage shifts, drive sales, and ensure HACCP and Halal compliance with a focus on quality and service.

You will train and develop team members, maintain clean and safe operations, and collaborate with local marketing efforts to support restaurant success in a dynamic environment.

Qualifications

• Excellent customer service and communication skills.
• Confident in coaching and leading team members.
• Able to multi-task and stay calm under pressure.
• Proactive, independent, and a strong team player.
• Attention to detail and strong planning skills.
• Takes pride in delivering quality work.

Responsibilities

• Confidently run and manage restaurant shifts.
• Lead, support, and motivate your team to deliver excellent customer experiences.
• Maintain high operational standards in alignment with Nando’s brand and values.
• Grow sales by running efficient shifts and delivering operational excellence.
• Monitor and uphold health, safety, and food quality standards (HACCP, Halal, REX, etc.).
• Deliver The Nando’s Experience through warm, professional service.
• Support cost control by managing labour, waste, and gross profit effectively.

Skills

Positive attitude

Proactive

Team player

Attention to detail

Planning skills

Leadership

Customer service

Communication

Multi-tasking

Calm under pressure

Quality focus

English

Bahasa Malaysia

Job description

Join Nando’s Malaysia as a Shift Leader/Supervisor in Kuala Lumpur. Lead and support the team to deliver memorable dining experiences while upholding Nando’s values and standards. Manage shifts, drive sales, and ensure HACCP and Halal compliance with a focus on quality and service.

You will train and develop team members, maintain clean and safe operations, and collaborate with local marketing efforts to support restaurant success in a dynamic environment.