Shift Leader — Elevate Service & Lead a Winning Team

Nando's Chickenland Malaysia Sdn Bhd; Tebrau; On-site; MYR 39,000 - 58,000; Full time

Benefits offered by this job

Sabbatical Leave (Full-Time)

Meal Card

Flexible working hours

Staff Discount

Career Development

Job summary

Nando’s Malaysia is seeking a proactive Shift Leader to support management in running successful shifts and delivering memorable customer experiences. You will role-model leadership, uphold brand standards, and foster a positive team environment across all areas of the restaurant.

Key responsibilities include running shifts, coaching staff, maintaining HACCP and halal standards, and supporting cost control through efficient labour and waste management.

Qualifications

• Experience as a restaurant supervisor or shift leader is preferred.
• Proficient in English and Bahasa Malaysia.
• Strong leadership and coaching abilities.
• Willingness to work in shifts and handle fast-paced environment.

Responsibilities

• Run and manage restaurant shifts, ensuring smooth operations.
• Lead, support, and motivate the team to deliver excellent customer experiences.
• Maintain high standards of food quality, safety, and cleanliness.
• Grow sales by delivering operational excellence and efficient labour use.
• Support local marketing activities and brand standards at the restaurant.

Skills

Leadership

Communication

English

Bahasa Malaysia

Customer service

Multi-tasking

Education

Secondary education or above

Job description

Nando’s Malaysia is seeking a proactive Shift Leader to support management in running successful shifts and delivering memorable customer experiences. You will role-model leadership, uphold brand standards, and foster a positive team environment across all areas of the restaurant.

Key responsibilities include running shifts, coaching staff, maintaining HACCP and halal standards, and supporting cost control through efficient labour and waste management.