ServiceNow Developer

Mettler-Toledo Services Asia-Pac Sdn Bhd; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Medical Benefit (Spouse and Children)

Dental Benefit (Spouse and Children)

Life Insurance plan

Job summary

METTLER TOLEDO is seeking a motivated ServiceNow Solution Specialist to join our IT team in Malaysia. You will design, develop, and maintain ServiceNow applications and modules to streamline business processes and deliver automated workflows.

You will collaborate with global stakeholders, customize workflows and scripts, perform system upgrades, and ensure compliance with best practices. A Bachelor’s degree and 3–5 years of software development experience are required, with fluent English and

Qualifications

• Bachelor’s degree in Computer Science or a related field.
• 3–5 years of software development experience.
• Familiarity with REST/SOAP APIs and integration techniques.
• Strong analytical, problem-solving, and communication skills.
• Ability to collaborate within a global, cross-functional team.
• Fluent in English, both written and spoken.

Responsibilities

• Design, develop, implement and maintain ServiceNow applications and modules.
• Customize ServiceNow workflows, scripts, and business rules.
• Collaborate closely with stakeholders to gather requirements and translate them into effective technical solutions.
• Perform regular system maintenance and upgrades.
• Troubleshoot and resolve issues related to the ServiceNow platform.
• Ensure compliance with industry’s best practices and company policies.
• Provide user support, troubleshoot issues, and implement corrective actions.

Skills

Analytical thinking

Problem-solving

Communication skills

Collaboration in global team

Detail-oriented

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow ITSM

ServiceNow ITBM

ServiceNow ITOM

UI Builder

Workspace configuration

Job description

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening

We are seeking a motivated and detail-oriented ServiceNow Solution Specialist to join our IT team. The ideal candidate will be responsible for developing, configuring, and implementing ServiceNow solutions to streamline and automate business processes.

Your Responsibilities

• Design, develop, implement and maintain ServiceNow applications and modules.
• Customize ServiceNow workflows, scripts, and business rules.
• Collaborate closely with stakeholders to gather requirements and translate them into effective technical solutions.
• Perform regular system maintenance and upgrades.
• Troubleshoot and resolve issues related to the ServiceNow platform.
• Ensure compliance with industry’s best practices and company policies.
• Provide user support, troubleshoot issues, and implement corrective actions.

What You Need to Succeed

• Bachelor’s degree in Computer Science or a related field.
• At least 3 to 5 years of software development experience.
• Familiarity with REST/SOAP APIs and integration techniques.
• Strong analytical, problem-solving, and communication skills, with the ability to understand business requirements.
• Ability to collaborate effectively within a global, cross-functional team.
• Detail-oriented with a strong commitment to high-quality code and an interest in adopting and learning the most recent technologies.
• Skilled in documenting technical specifications, configurations, and solutions.
• Fluent in English, both written and spoken.

Preferred Skills:

• Hands-on experience with ServiceNow ITSM, ITBM, and ITOM modules.
• Experience with UI Builder and workspace configuration/customization.
• Knowledge of ServiceNow GRC modules is a plus.

Our Offer to You

• Medical Benefit (Spouse and Children)
• Dental Benefit (Spouse and Children)
• Life Insurance plan

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.